Reviews
I went right at 8am when they first opened. They got me signed in and paperwork filled out. Receptionists were kind… the nurses who took my vitals were very friendly and knowledgeable and Dr. Brooklyn was amazing. Extremely nice and thorough! This location is not close to my home but I’m glad I made the extra drive for good and efficient service. If urgent care is needed again I would definitely go back.
Took my son to access medical cause he was running a high temperature.Dr. Fairly saw my 15 months old son on Saturday. He’s a good doctor. Listened to me. He even came up to our car and assured us that our son was going to be well. He explained me everything very well. My husband and I haven’t ever met doctors who will run up to your car to assure you when they see you’re feeling distressed due to whatever reason in our case our baby wasn’t feeling well. We need more medical personnels like him. The clinic was backed up that day because it was just one nurse and one doctor. I don’t know why there wasn’t more staff because that increased the waiting time to a lot. I hope they can figure that out. The front desk staff could be more friendly and brush up on peoples skills. Overall I have no complaints about access medical.
Made an appointment on line, which was easy. Then I arrived, checked in on my phone and waited in my car for about an hour. I had a strep test and saw a doctor within 5 minutes of being inside. They were very thorough, quick and knowledgeable. There was a wait but it’s to be expected at an urgent care and wasn’t bad for how many people were there. I would definitely recommend making an appointment online even though you still have to wait it’s not nearly as long as they walk ins
Kind, attentive staff took our concerns seriously. Getting an appointment was extremely easy and there was a slot available right away. There was a bit of a wait in the exam room, but we were seen as soon as was possible given they only had one provider. Absolutely would go again.
We are over 900 miles from home so I had no clue where to take my sick daughter. I found this place through Google. Everyone we encountered - the receptionist, the nurse, and the PA - were ALL kind and it was quite possibly the fastest medical visit I’ve ever been to. 100% would recommend this place!
I typically go to Access Medical when I’m sick because it’s super convenient. Today, I had an appointment at 8:30 and it was pretty quick for the most part. When everything was all said and done, they sent my prescription over to a pharmacy. I was looking over my paperwork and noticed the address for the pharmacy was wrong. It was different than the one I have on my profile and requested in person. I turned back around I had already started driving home and told them the address was wrong. The correct one was then written on my paperwork and the individual who took care of me was told to change it. That was at 9:15. Three hours later and my pharmacy didn’t have any record of me in the system. I waited on hold for 20 mins to speak with an operator for Next Care. They told me the address had never been changed. The address written down was for a children’s clinic, not even a pharmacy. The operator told me I’d get a call back from the Access Medical Center I was treated at. I did 5 minutes later and they told me they basically forgot to change it, but would do so immediately. I really needed that medication as I have a bacterial infection and need it so I can go back to work. The pharmacy JUST called me an hour after talking with my clinic and said they just got it but it won’t be ready for another 1-2 hours. I’m extremely disappointed that Access Medical dropped the ball on my medication and now I won’t be able to take it until nearly 6 hours later. I won’t be going back to Access Medical.
I love the staff here. I love the service. In the past certain staff were not nice. But NOW, from front to back very professional and nice as they can be. If only I could find a Doctor's office similar to your clinic. My Family, thank you so much!!!
Went for worker’s comp injury. Lady at the front desk was super helpful and kind. It was flu season and they were understaffed so I did have to wait about 45 mins after check in for my appointment but it’s totally understandable. After that, it all went very quickly. Ashley, the PA, was really great and the X-ray tech Jake? was also super nice. Urgent care visits can be hit or miss and I consider this visit to be a big hit.
They were all very nice and polite. It was pretty fast, quiet, and clean. My doctor even gave me a Good Rx coupon so I could get my medicine a little cheaper 10/10 experience I will be back here.
This place is wonderful! The doctor we saw was very kind, thorough and compassionate. I’m so glad we were on this side of town and came here. Staff was great, office was clean and well kept. Would definitely visit in the future!