Reviews
I recently stayed there for 10 days of quarantine because of Covid. I must say that I had a very pleasant experience staying here. The staff was so kind and caring. The food was good. They kept my room very clean. I would like to say an extra thank you to my favorite nurse Nina she was the greatest and 2 very caring CNA Kaitlyn and Tavia and Larita from housekeeping. They work so hard at making you feel welcome and comfortable. I would definitely recommend this facility to others.
Ghetto place full of ignorant, rude, and narrow minded staff staff. Supervisors will blame the new employees for stuff that the pervious staff had done. God forbid if you get into a disagreement with a staff member who been there longer than you. The supervisor will always listen to them and choose their side even what they did was wrong. Don't work here, seriously. Especially you not ghetto like any of these people here. They will sense that and bully you for it. This place barely have the important bare necessities to even take care of the residents. Barely have towels, soap, don't get me started on the food. House keeping always do stuff half way and let trash can over fill.
Just GHETTO! Can't believe this place is open and running and these ppl are nurses, they can't have real degrees! Nasty attitudes, look like they just hire anyone who cant work in a real hospital. Negative 1 star. The workers are rating this place lol like cone on now.
I just want to thank the staff for their professionalism and attention to my needs. They were all very knowledgeable about the services your facility offered. I was a visitor in your facility and the staff was amazing, they took time to answer all my questions and concerns. I am very confident that my loved one would be in great hands. The facility was clean and tidy. I also enjoyed the layout of the building down to the modern look of the place. There was plenty of outside area. I was very impressed with the facilities emotional and physical stimulation activities for the residents. I would recommend this facility to anyone looking for somewhere to have their loved one in great hands.
My sister and I recently sent our mom here and it is a very nice place! The admissions director was very helpful with providing us the necessary steps to take as well as the business office admin. All of the staff are nice, helpful, the place is very clean! So glad I found this place
The place looks very nice on the outside and in the lobby. It was the worst until I had a viewed inside. I made the mistake of sending my son there, where many falls and neglect happen After an inside visit I can't forgive myself.. The State made them fix it up. I am still grieving over my son's death that help to cause it
Northwest is the Greatest ,they give the best care, the staff is very friendly and caring, over the pass years I have had over 6 family member's in northwest for care ,and they will always hold a special place in our heart.
I would like to thank the staff at Advantage Living Center, Northwest for showing great concern and love for my relative. You all were very knowledgeable about the medical attention that is needed to care for your patience. The facility was clean and nicely kept. Again thank you and continue to do great works.
I have had a great experience with northwest. The atmosphere is very good. They treat everyone like family. One of the only facilities in the area that keeps the facility clean from top to bottom. I would have no reserve with having a family member at Advantage living center Northwest.
Please do not put you love one in this facility. It is the most unorganized place that I've encountered. This is a throw away place if the resident need medical attention. It may be ok if they can walk, talk, and care for themselves. Some of the staff are ok. They are short staffed, therefore the ones there are overworked. My dad stayed wet so long that there was a puddle under the chair he was in. These owners need to be held accountable and I plan on filing a complaint also.