AFC Urgent Care Eagle Run Omaha

I've been here thrice in the past five years, and the most recent visit was so amazingly excellent that I am compelled to give them props. The gentleman at the front desk was pleasant and welcoming. I did not have to wait long at all to see the technician. He was also very kind and professional. If you have any degree of iatrophobia, I highly recommend this clinic. Please note that I didn't see a doctor, but the employees I encountered understood and exhibited excellent customer service.

The man who checked me in was very nice. The person who came and got me to take me back to be seen was nice. But I was astonished when she asked me if I had any surgeries and I started to list them she stopped me and was very impatient saying he will want to get in here soon. If you don't have the time to get the history you seem to be asking for, then don't ask the question. She asked me about drug allergies and when I tried to explain about an incident that happened this week she again stopped me and said somebody would be in. This did not give me a whole lot of faith in how good it would be to see this place for a serious illness. They were not very crowded but seemed to be in a big hurry. Fortunately I was just there for a test. The provider who came in was very nice and gave me adequate time to discuss. Unfortunately because the person who was asking all the questions before the provider came in did not want to take the time to let me answer her questions I could not recommend them.

The staff was kind, courteous and very welcoming. I didn't have to wait long at all to get the medical assistance that I needed. The doctor was very thorough in his examinations and was very sincere with his bedside manner. I was very impressed with my overall experience. Definitely recommend.

If I could give 0 stars I would. The front desk person was nice, the nurse was nice. The doctor was horrible. The nurse and the doctor were outside my room and I overheard him say “let me just get this girl out of the way and we can get to that person next.” What a great thing to hear before you’re about to see him. He walks in and talks to me as if I’m wasting HIS time. Doesn’t even try to be friendly towards me, he tried to get through my physical as fast as he could. No eye contact. When he was checking my ear and noticed something wasn’t right, he made no effort to give me solutions of what to do next. Is this the type of doctor you want to check on you? Absolutely not. Don’t go here unless you want to feel like you're wasting the doctors time.

We’ve been to AFC several times for different reasons. Stitches, broken arm, illness, pain etc. We’ve always had great experiences with all the doctors and staff. We moved last year to Bennington but we still drive to AFC become of the quality of care and level of compassion and understanding. All the doctors we’ve seen have been so great with my young kids.

I started going to AFC during covid. I always had a great experience. Yesterday my normal health provider couldn't get me in due to hackers in their computer system and AFC was the first place that came to mind. Short line, exceptional service. Thank you

I’ve always had a good experience each time I’ve gone here friendly reception. But this is the second time I’ve gone here and literally nothing was done. But yet they’ll send a bill for doing nothing I’m upset I went in because I’ve been feeling pressure in my ear and ringing. I went in so they could maybe do an ear irrigation or something. Well she looked in one ear and said there’s no earwax maybe it’s just fluid from a recent flu or something drink mucinex and let us know if anything changes oh ok!!!!. Don’t just assume anyway I just said thanks and left. What a waste of my time honestly should have stayed home if I knew all I’ll receive is that. I’ll wait and see what they bill me for

My wait time was very minimal. Although it was my first time there, it was a quick check-in process. The doctors and nurses showed compassion and care. Even the front staff was friendly and helpful.

This was my first time ever going to urgent care, and it was awesome. They got my little one in fast, the sign in process was fast also. The doctors there was very friendly and knew what was wrong in no time.

DON'T GO HERE! I have been here a few times but when I got served for a summons from a bill from 2018 that I never saw a bill from was the last straw. I was told to call their lawyer and did and they then directed me to their collections person. It was a bill for a total of $425...They had the wrong address on file and never attempted to call me. The collections person said oh that's why we never got ahold of you. Called and asked for the bill and was finally sent it. When I was on the phone with the receptionist he whispered under his breathe that he couldn't find it. Looking at it they never billed my insurance... This company is horrible and is willing to sue anyone for a $1.AGAIN THEY DID NOT BILL MY INSURANCE AS MY INSURANCE BACK THEN WOULD HAVE COVERED IT 100%