Alta Eye Care

Bad front desk service. I double confirmed the insurance will cover the visit when making the appointment. However, at the time when I visited, I was told they are not sure if insurance will cover and asked me to pay for today's visit in full amount. They didn't even inform me that they can't get connected to the insurance before the visit. At the end, i need to spend extra one hour there just to call the insurance company to confirm. I asked if they can help to provide more information to the insurance company, they are not willing to help to directly talk to the insurance company. Really disappointed about the service and experience, they don't treat the patient seriously and respectfully.

Dr. Chen has taking care my son and daughter’s vision exams in several years. My son got his Ortho K glasses and routine inspections, and my daughter got her contacts there for last three years. Dr. Chen always very patient and friendly. She’s knowledgeable and always discuss the details options and treatment with us. My kids like her as well. The office is nice and clean, the reception lady is very friendly to help our appointments. Overall is very satisfying and highly recommend.

Dr. Chen is wonderful. She's been working with me for the last year to help a chronic issue I keep running into. Her support has been amazing.

TWO Fantastic cataract surgeries!! Dr. Chen did a wonderful job. Dr Chen is very thorough, thoughtful and caring. I would recommend her to anyone that needs eye care. She has been treating me for several years for a potential blinding disease, it is well managed and not affecting my vision, thanks to Dr. Chen. After the cataract surgeries I can see so much more now -- I can see the sparkle in people's eyes, I can read all the signs in the grocery store aisles, I can read the faded street signs in San Jose. These were the easiest surgeries I have ever had, giving me immediate results. It was absolutely painless. The nursing care at El Camino Hospital Los Gatos was wonderful. Thank goodness for Dr. Chen. Ruth L. 12/11/18

Dr. Chen has been my Optomoglist for 15 plus years. I have glocoma. Dr. Chen has given good advice and has treated my Glocoma subperbly over the years. Along with being a great eye doctor, Dr. Chen is a excellent Surgeon. I know, I just had Caterrack surgery done on both eyes. I now have 20/20 vision.

Dr Chen and staff were great. They were quick to book me for an appointment. Dr Chen was very accommodating and went above and beyond expectations. Would come back again.

Dr. Chen is amazing, very patient and takes as much time as the patient needs. She will try to help you getting the best service.

Dr. Chen was really patient with me and took her time to make sure I got the best care possible. Would recommend!

I did not see Dr. Lee, but had the misfortune of seeing Dr. Chen an old woman. She may have attended a medical school and may have even passed somd exams, but she is not a doctor.

Would not recommend this place. Utterly disappointing service.