AM/PM Restoration Services

We are buying a house that had some water damage. Another competitor restoration company promised to send someone out to look at it for us. Three days later, they had not, and we had very little time left on our inspection period. AM/PM very kindly agreed to make some time in their schedule---right after heavy rains when they were busy---to send someone out on short notice. Really appreciate their willingness to work on a tight timeline and help us out.

Coming home to a pipe burst and a large water leak after a long day was very frustrating. The water leak had damaged my wood floors and all the drywall in the area. I used AM/PM Restoration Services to get my house back to its original condition. They were extremely helpful and attentive from beginning to end. All their staff was very pleasant to work with and they got the job done quickly and affordably.

After surveying a half dozen recovery services to address water and mold damage due to a faulty water heater. I decided to go with AM/PM Restoration. They were prompt to inspect the site and provide a competitive estimate. They communicated well, outlined the process, started on time, and completed the job quickly. They were also willing to work with my special requests. They followed up in the days afterwards to make sure everything was satisfactory. In summary, would use them again for damage recovery though I hope this is not for a long time!.

After a very stressful water damage situation I was seeking information to understand my options. I was able to reach a customer service representative after hours. They were very helpful in reviewing my situation and offering advice. Based on our conversation I felt that this company is highly professional and really knows their stuff. I really appreciate the time they took over the phone to review specific questions and offer guidance. They’ve resolved my stressful situation quickly and professionally. Highly recommend them.

I called AM/PM to come out to review a water leak. After 10 minutes in my home, my insurance company called and recommended to me that I should ask them to leave until the insurance company could review the situation. I did so, and AM/PM sent me a bill for $468 for the 10 minutes they were at my house. I said I needed to work with my insurance company on billing. A week later they sent me a nasty email stating they were raising the price 33% unless I paid that day. While I was out of a house dealing with a major problem this company tried to exploit my situation and strong arm me into paying without going through the proper insurance channels. After requesting they not act in this manner and that I was still waiting on a response, they become unresponsive and sent a threatening letter saying a lien would be put on me if I didn't pay immediately. All of us this was only 3 weeks after the initial "services" were rendered. I would strongly recommend no one doing business with a company that chooses to operate in this manner.

We had a valve break in our bathroom. Waking up to 5” of water. I called AMPM and they were right there. They came in and knew just what to do. We didn’t have to worry about anything they handled It from beginning to end. They helped with assisting us with our insurance company and took lots of photos. Their technicians were very knowledgeable , respectful, and understanding. This is huge when your world has been turned upside down. Thanks Guys

My company has been working with AMPM Restoration for over 13 years. Our relationship is based on mutual trust and respect. AMPM has always followed through on their promises. I have witnessed first hand how AMPM Restoration treats their costumers. They truly care for their customers and provide an excellent service. We have had an excellent working relationship and hope to continue for many years to come.