American Eagle Outfitters

Grace needs a raise! She was super helpful and professional helping me find some new jeans. I gained some pandemic weight and was between sizes. She made an otherwise stressful process smooth and easy!

Carol was very helpful and went above and beyond to help me. While I was in the dressing room, she brought me several different jeans with a variety of sizes and styles, and suggested different items of clothing that she thought Id like. Very satisfied.

Hi! I don’t usually do reviews but I felt like I really needed to. I was in there yesterday 10/09/20 buying a lot of stuff for my husband and this cashier AJ6787 unfortunately I didn’t get her name was absolutely incredible. She was so positive, bubbly, always had a smile, asked me questions that helped me get what I needed. Also very polite, I really needed that yesterday after dealing with my toddler all day. Lol 10/10 I will be back there to shop again. Btw there was another 2 ladies in there that help my husband pick out the right jeans. They did fabulous!

We came to return a pair of jeans that didn’t fit. The sales associates were beyond pushy. We just wanted to return the jeans and leave. The folks at the register told us multiple times about the sales going on in the store and insisted we look around. We said no but they insisted so we quickly did just to appease them. While looking around another associate asked us if we had any questions. We said we were just looking. She proceeded to tell us all about their jeans and wanted to get some for my partner to try on. What??? After saying “no” again, we returned to the register. The same associate as earlier wanted to know why we were returning them. Then told us all about their jeans and told us to just “go pick out another pair.” WE JUST WANT TO RETURN THEM. TLDR; We will never come back to this store. Sales associates are rude and don’t understand “no.”

I’ve been here twice and although the workers are nice, they’re a little bit incompetent. I’ve ended up reaching out to customer service both times to correct my purchase, and they’ve been understanding each time. Edit: I’m giving this 3 stars now because I think it might depend on when you go to the store. Like going in the middle of the week on a Tuesday an hour before closing time is different from going in on a Saturday an hour before closing time. Also, different associates.

Horrible experience!!!! Waited in line for 20 minutes to return one item and I was the only one in line. The manager was in the corner talking to a worker and the girl at the checkout pretended not to see me. She was do slow and pre occupied with two separate conversations with a family and another with her friend. Honestly not coming here ever again. These girl that work here dont care and will work as slow as possible.

Great experience with Christin , Kayleen , and Emily helped me found jeans that I needed last minute. Ed at the cash register helped with the transaction great team experience! Amazing store heavily recommended

They had no idea what their own return policy was. I had to contact customer service and do it by mail instead of just easily doing it in the store because they didn’t know their own policy.

I like the quality design of the clothing. They have clothing in every design for all your needs. Highly recommend this store for any type of situation.

Great sales! Plus they have the best jeans!