American Eye Care

I don’t like giving bad reviews to local places- I love to support my community- but I was truly disappointed with my visit. I had a confirmed appointment but the receptionist was surprised to see me. I saw three office staff that effectively ignored me for thirty minutes and gossiped loudly. I was about to leave when the doctor came out. I got a cursory exam- no glaucoma test and no offer for contact lens test, which I had indicated I wanted on my paperwork. The doctor himself left midexam claiming to “check something on your old glasses”- but I think he went to help someone else. He did not offer me my paper prescription but assumed I would buy from them- which I did because my current glasses are broken and I desperately needed new ones. No one offered to help me select frames. The technician was helpful with insurance estimates and was friendly (finally) at the end of the visit. So the staff interacted with me when they had to. Pros- office clean and nice selection of frames. Cons- absolutely everything else.
1 8 years ago (16-04-2018)

Excellent customer service and professional atmosphere. I'd recommend this office to everyone!
5 9 years ago (24-05-2017)

Exceptional care, friendly and professional staff.
5 9 years ago (06-07-2017)

Expedient staff that was very professional and courteous.
5 10 years ago (22-06-2016)