Reviews
I first met Russell who came out to do the quote. Personable and good at explaining the process. The next step, someone who's name I forget I am old sorry but I'm old. She was professional, polite, and made sure nothing underground would be damaged. The work preformed by Raymond was exceptional, I don't know any other way to say it, but included pictures of the completed work. The big Crack in thr first picture was two inches tall, it's now level. Excellent work! I would definitely use this group again.
We have to water proof our crawl space, which was in bad shape. This month, Kurt and JD were assigned to dig 2 perimeters, add drain system, encapsulate the area, add two pumps, a dehumidifier, etc. They were very professional and courteous. Called everyday to let me known their estimated arrival time. Even though the requirement was, to meet with me at the beginning of the project and at the end, they went the extra mile and let me know the work plan and the completed work, every day. This gave me the opportunity to ask questions, to which Kurt had knowledgeable/reassuring answers. They were scheduled to take up-to-5 days to completed the job, and they did completed it in 3.5 days. We could feel the difference in the quality of the air/cooler temperature/cleanliness of the area, right away after completion. Some before/after photos. Job completed on 4/18/2024
Aqua guard did a great job stabilizing my house. It has always sloped in our Bedroom but was starting to get worse. Will Galloway came out and came up with a plan to fix it, he has followed up and stayed in touch the entire time. He promptly set up a time to fix it. The crew that came out was very professional and very careful not to come in the house with shoes on…big plus. They listen to us and worked together to bring the floor level. You can now walk and the house doesn’t shake and feels firm. We really appreciate everyone involved and the ease in which it was accomplished! The photo below with the ball setting still…..is not the way it was before,it would just roll down hill! Thanks so very much! Athens, Ga
I must say I have been stressing over how I was gonna repair my home after it flooded. Aquaguard and there team came in and eased my concerns. Words cannot express how professional and respectful the work crew was that did our instillation. They were timely and worked diligently until the job was completed. Big thanks go out to the salesman and inspector, Cole and also Hose and his work crew!! The system not only water proofs but it includes a remarkable filtration system that removes particulates such as mold and mildew that leaves the air much fresher in my basement. No more musty stale basement odor!!
AquaGuard couldn’t have been more of a lifesaver for us. From the moment our home was being built it had water issues that our builder didn’t address. Mike came during a 4” downpour where I spent 12 straight hours shopvac’ing water to avoid a complete disaster in our basement and immediately identified the solution. He also then ensured during his assessment that no other areas of the basement had hidden moisture we weren’t seeing and then proposed the solution and very transparent with cost. Then…the icing on the cake were Joe, Alex G and Kornbred who were our technicians that put in the system. They were very professional and answered any questions I had and took the time over the two days to stop and provide updates to me which was a breath of fresh air when it comes to communication. They also were very careful while they were in our home and also did a very thorough cleanup before departing. These three guys were absolutely amazing! Thank you AquaGuard for giving me peace of mind for when our next heavy rain hits our investment is protected.
Russ was our salesman who came to our house. We had a water issue in the basement and he knew exactly where issue was. After we took of the drywall he was completely right. The team put in a underground gutter and sump pump and also did the injection foam. We have had a tom of rain and system working as it should. We just had this completed a few weeks ago. Sammy was very helpful on the job site and checked up on things and so easy to contact him.
The team of guys assigned to our project were outstanding! Jose, Hercules and Rufus gave a courtesy call when they were on their way, arrived on time and were finished in less than 3 hrs. The entire process was seamless. We had a 15ft drain installed along the exterior of our home in the concrete slab to prevent any residual water runoff from entering our home through an exterior door on the same level. The guys kept the job site clean even went above and beyond when they noticed the planned drain system could be even better by attaching an additional buried pvc pipe to further divert water away from the house. Would highly recommend this company for your next project!
AquaGuard completed installing a sump pump and waterproofing my basement over a seven hour period. Marquise and Stephon were courteous, professional and efficient. Our home had developed a leak around one small area in the foundation which I’m certain would have only gotten worse in time if not addressed.
Great experience getting an estimate today. Zach Smith communicated his arrival time with me yesterday and again today. Was able to arrive a bit early, which was great. I’m thankful for accurate times and not a crazy all day window of time. Spent time talking to me to get all of the needed info about my home and basement, was very thorough in his inspection and assessment of the situation, and spent time educating me with photos and videos and explained the whole waterproofing process. Answered any questions I had and was super friendly and kind. He even won over my mean little dog who is usually have to hold or kennel up when contractors are here! Thanks for making a stressful process smooth and easy to understand!
Russell took the time to explain everything to me so that I felt comfortable and understood what was involved. He even made friends with my cats! They walked all over him, and he graciously accepted that they were really the ones in charge, the real decision-makers. Russ for president! they made me say that. Also, Carlos Julian and Jordan did an excellent job stabilizing my home. They were punctual, knowledgeable, they cleaned up after it was all finished, and overall did a fantastic job. I really appreciate the entire team. Thanks so much! -Lisa S.