Arch 2 Arch

I've been here several time for my brows & lately facials. Tyana is amazing! She is friendly, courteous, & professional and mostly a great aesthetician. All of the other ladies are great as well. I'm always pleased with my brow threading.

This place is great! Affordable, easy to book an appointment online, and they offer so many services. Tyana is great, get her microdermabrasion facial, it’s awesome! She even spent time after going over my entire face to reduce impurities and cleanse it thoroughly.

Cici is the best this is my 2nd time in her chair getting my brows threaded by her. Her hands are so light with thread making it pain free or less pain either or. I did threading in the past and it felt like a razor blade. With CiCi you can’t go wrong. She is very welcoming and has great customer service. Thanks again CiCi….

My experience here was bad at first but cici corrected it for me. The First Lady had my eyebrows shaped two different shapes and she made one thinner than the other one. Cici was able to fix them and still make them look good. I’m so happy that she could work her black girl magic and fix my eyebrows. I definitely will return to cici.

CiCi was so nice and patient! It’s been a while since I’ve had maintenance done so I appreciate her walking me through the process and entertaining my numerous questions!

If you don’t mind leaving with multiple bloody scars under your brow this is the place to go. I had no idea that I was being treated poorly until I started going to another salon. Not to mention the lack of diversity in staff. Whenever I showed up for an appointment the door would be bolted shut… literally. I never understood that. There’s one woman in particular here who always made me uneasy because I knew she would tear my skin multiple times while threading my brows. Before each session I begged her to be gentle and each time she promised me she would but did the opposite. Claiming she was ripping my skin due to me having thick eyebrows. After a year of monthly visits, I couldn’t take it anymore. Decided to give them one more chance and booked a Brazilian wax. Why did I do that? Worst experience I’ve ever had in my life. The woman used scolding hot wax and yes it burned my little flower. I didn’t let her complete the service and she took 10 dollars off to make up for her negligence. I never stepped foot in there again. If you’ve had a good experience here I envy you. If you’ve never been here I suggest you look around before committing to this salon. Ladies please be careful. Every sista I’ve sent here has had a horrible time, if you catch what I’m throwing. 1 star for the prices and maintenance. They’re very reasonable and the salon is always clean. If you must go here ask for Bharti. She did my brows maybe thrice and I loved them but she’s difficult to catch.

If you enjoy not being greeted or have your “Hello” responded to when you enter, this is your place. Oddly enough, I heard the 3 staff members present greet the next two separate guests as soon as they entered the door. Then after I checked out, I said “Have a good day!” again, with no response. I mentally work hard to extend grace to everyone, but this experience was unacceptable!

Tyana did such a great job with my brows! Definitely the friendliest and most qualified woman I have found in memphis

Cici is the best waxer in town. I go to her every time. My face is smooth and my brows are snatched.

My eyebrows always are done great by Arch 2 Arch! Wax done quick and professional.