Armstrong Relocation Jackson

Armstrong relocated me from Huntsville, AL to Las Vegas (3 bedrooms and a car). I've made several moves across country before and Armstrong helped to ensure a well coordinated move and the transport of my car. The move coordinator, Donna, walked me through each step, from pre-inspections to completing the paperwork to the actual packing, transport, delivery and re-assembly. I'd definitely use your services again.
5 8 years ago (30-05-2018)

I would give 0 stars if it were an option. The walk through with Philip went fine. He recommended 4 guys since our house was almost 3,000 square feet. I paid up front $1,543.00 for 4 guys ($200 an hour) for 7 hours plus $108.00 for mattress boxes and $35.00 fuel charge for a local move that was less than 10 miles. The guys showed up with 2 tiny box trucks. I immediately asked if everything would fit. I was told that our crew and 18 wheeler with our boxes, blankets, and dollies were dispatched to a different location. These guys started wrapping furniture and ran out of blankets, had no mattress boxes, and did not have the dolly they needed to load a gun safe. I told them to make sure to leave room for the refrigerator, washer, dryer, and gun safe because I knew half our stuff would not fit. They quickly filled up the 2 trucks except for just enough room to fit the frig, washer, dryer, and safe, but did not have any more blankets to wrap them or the right dolly to load them. They wanted to take what was loaded to the other house and unload and drive back and forth moving the rest of the stuff. I told them no, I am not paying $200.00 an hour for them to drive back and forth because they did not bring what they needed. They took a break every hour, sat there waiting for someone to bring them blankets and a jack dolly, and stopped at a gas station on the way to the other house. I was done with them after that. They were there a total of 4 hours and did nothing for more than 1 of the hours. I was refunded for 3 hours because they have a 4 hour minimum. I am supposed to be getting a refund for the mattress boxes. I paid $835.00 for 3 hours of work and for half of our stuff to be moved 9 miles.
1 9 years ago (20-09-2017)

Great experience, handled all home items with care. Team of movers worked very well together on the front end packing and the back end delivering.
5 9 years ago (05-09-2017)

Great experience on a cross-country move!
5 8 years ago (03-04-2018)

Worked with a crew out of Dallas-Three on the move out, two on the move in. Could not be more impressed! Professional, clean, thorough. Protected carpet and floors from rain wet wheels on dolly too. My framed pictures came out in perfect condition. My antique piece of marble made the move without a scratch. Arrival, right on time. There were two different pick up sites and they had no problems with that. They adapted to what I had. Delivery as promised. The people in the office tracked us every step of the way to make sure we were satisfied and everything was being done right and done well. My wife and I are very happy, very satisfied, and if there were more stars we'd give them out.
5 10 years ago (14-06-2016)