Reviews
UNFORGETTABLE! - From the ownership, culinary team and staff who go above and beyond to ensure that your day is joyously perfect, to the exquisite venue with excellence abound, the Arts Ballroom is the only place to celebrate any momentous occasion! For a bit of context, my wife and I were one of the many couples that had to delay their Wedding because of COVID. In total we went through four emotionally challenging date changes. Yet with each date change, Alaina and John always made themselves available providing updates, answering any and all questions and providing a caring and compassionate ear for our concerns. They listened intently and demonstrated what true hospitality is. Fast forward to September 5th, our Wedding date... From the moment my wife and I joyously crossed over the threshold of the Arts Ballroom every concern melted away as we quickly realized that every detail was taken care of! The magnificent venue was decorated exactly as imagined down to the smallest detail of the accent lighting switching for our delicious plated dinner service! To borrow the words of Mary Poppins, our day was 'practically perfect in every way' and will forever be one of the best days of our lives and one that our friends and family will talk about for years! Mallory - Our Day of Attendant greeted us with a loving smile and magically appeared whenever we needed anything! Chris - Our Maître d' ensured that every one of our family and friends was taken care of as though it was their special day, including our parents, who still talk about the top-level service that they received that day. Chef - D-lici-ous! - Typically venues struggle reproducing the same delicious food that couples have during their tasting. However, this is where the Arts Ballroom thrives! Every item that came out of the kitchen from the delectable passed hors d'oeuvres to the elegantly delicious plated service to the delightful desserts. Every bite was cheer perfection! Alaina - Our Event Specialist was a couples dream come true!! She was our very own Fairy Godmother helping to make our dream Wedding become a reality! Every email and/or phone call was handled with the utmost of care, compassion and professionalism! She was incredibly detail orientated and truly cared about our Wedding experience treating our special day as though it were her own. We couldn't say enough wonderful things about Alaina. She was truly a gift and helped make our Wedding dreams come true! John - One of the Arts Ballroom owners was incredible to work with from day one. His professionalism was unmatched and that was demonstrated in each of the employees that worked the evening of our Wedding. They were a well-oiled dream making machine and John was right there with them on our very special day constantly checking in and If you are looking for a venue to celebrate any momentous occasion, look no further than the Arts Ballroom!! You won't regret it! Photo Credit: SMJ Photography
INCREDIBLE time with our bridal party and my best friend and her now husband from this past weekend! Cannot thank Chris the event manager and all the staff for an excellent time. The cocktail hour was so wonderful, very beautifully put together and eased right into our main course then the venetian hour. We were STUFFED! You will not leave unsatisfied, their high class food and cocktail menus, welcoming staff and spacious and beautiful view no wonder I am still dreaming of it all!! I wasn't even the one getting married! 10/10 would recommend again and again.
Second time here for a wedding/reception. Beautiful decor, impeccable service, attention to detail and delivers exactly what the client requested
Perfection! I hosted a professional association holiday luncheon here this past week. From the first time I spoke to Alaina and Chris, it had been nothing but great. They invited me to come see the space and talk about my event. This small touch made me feel welcomed from the start. Alaina was easy to get in touch with for the months leading up to the event and made the planning a total ease for me. Upon arrival, the space was beautifully decorated for the holidays. The staff was attentive to our guests, meal timing was perfect, and the food was delicious! We did a family style lunch and it was a great spread, with lots of options to choose from. I can be a harsh critic, but the food exceeded my expectations! Picking the venue myself, I am always worried about how an event will turn out. Each member and business partner who came up to me during and after the event had nothing but rave reviews for the beautiful space, staff and great food. T his is a hidden gem and I couldn't have been happier with my experience! I hope to work with Alaina and Chris again in the future. Thank you!!
If you're thinking of booking a venue in Philadelphia, THIS IS IT! I have been dreaming about my wedding day since I was little and they blew my expectations out of the water. Truly, I cannot recommend this venue, this catering and this staff enough. Everything is perfection. Alaina and Chris specifically are the dream team to work with. If you're looking for two people who will make your day unbelievably personalized, special and EASY then they are your team. The bridal suite was 10/10, they provided us with breakfast + lunch and amazing photo opportunities throughout the day. They allowed all my vendors to come in early, set-up with ease. Alaina from the very start has been incredibly accommodating to all of our requests. She made sure to check-in on us any chance she could throughout the night and with a smile! Chris, the GM, just wow. He was there our entire day and did so many things for us that made the night run smoothly and made it SO FUN. For ex, they surprised us with EXTRA dessert stations for our guests, had an Arts Ballroom Surprise for my husband and I you'll have to book to find out and a Champagne waterfall where my husband and I had a special moment with just us. They allowed us to customize our bar menu, got speciality beer for us, and had drinks in our hands all night long. I wish we could go back and do it all over again and again because it was the most perfect day. THANK YOU ARTS BALLROOM!
Hands down a hidden gem and the best wedding venue!! We looked at numerous wedding venues in philadelphia, and none wowed us like the Arts. From the moment we took a tour, we were in awe of how beautiful the ballroom and cocktail hour room was along with the excellent tour Alaina gave us; endless chandeliers! The amount of food. OMG! We had all of our guests saying how great the food was and the entire dessert room was all that was talked about. Chris, Alaina, Michael and the entire staff were extremely attentive and sooooo nice. We truly felt like royalty which I’m so appreciative for on such a special day! I now want to go to a wedding here so I can enjoy it all over again. Amazingly perfect wedding day all thanks to the team at the arts ballroom. I truly cannot recommend this beautiful place enough! Thank you!
Excellent experience with everyone working at the Arts Ballroom from planning to execution, and the final follow-up. Did I mention the appetizer and dessert buffets were divine? We held our fall fundraiser there and cannot wait to return next year! BRAVO and a HUGE MERCI BEAUCOUP to Chef George Kralle, Alaina, Chris, Liz, and the rest of the Arts Ballroom Team!!
Beautiful place- feels like you're in a movie here! Staff are very friendly and helpful. Food was good and they had things like a projector+screen, Internet to allow presentations, microphone/speakers.
Beautiful venue! This is a hidden gem in center city. We had my job's winter gala here. Every detail was impeccable. It was as perfect as a wedding without the vows. They even arranged parking at the garage across the street. The cocktail reception was in a beautifully appointed room with a very large bar to accommodate a crowd. Several appetizer stations with delicious food. Dinner was in the grand ballroom which included a large dancefloor, a grand staircase, and large separate area for buffet dinner service. During the dance time they had the party lights that took the party to the next level. The acoustics were amazing. You can enjoy the music but it didn't drown out table conversations. I am certain that we will use this venue for years to come!
I wish I could rate the Arts Ballroom more that 5 stars, because it really deserves it! My husband and I were recently married there Feb 2020, and our experience from the moment we walked in for our first tour to the last few minutes of our wedding day was outstanding. This was the first venue we looked at, and we walked out knowing we didn't need to see any other venue. The service, staff and management were spectacular. Kayleigh was our wedding coordinator, who was extremely accommodating, responsive and a pleasure to work with. Her and her team made all of our "wants" come true. The compliments and praise especially for their cocktail hour, food and service! are continuing to pour in from our guests, which makes booking this venue the best decision we made to celebrate our special day!