Reviews
This resort was amazing from beginning to the end! We stayed for 5 nights in a ocean view room with a balcony. We were overjoyed to wake up to those views and surfers every morning!! The room was good sized, modern and very clean. Even the king sized bed was super plush and comfortable. Amenities were plentiful and the staff was very nice, helpful and welcoming. Also we loved that we were right across the street from the beach, close to multiple restaurants and the ABC convenience store. We will stay here again on our next trip!
Great experience in Honolulu. Hotel is in middle of renovations but the service was exceptional. Super accommodating staff! Just across the street from Waikiki beach. Numerous food options just steps away including food trucks. Security elevators so only guests can access guest room floors. Great views! Would definitely stay at this hotel again!!!
Make sure to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any resort. They compare hundreds of booking websites and typically will have rates a lot cheaper than others! Thank me later on! This resort is one of my favorites in this area. I've been staying here for years. If you decide to stay here you won't be disappointed. Stayed here for 2 weeks. Everyone was awesome to us. The room was very comfortable and the restaurants were great. Everything was clean and sanitized, especially the pool and area. The ocean was right across the street and very convenient. We cannot wait to return. Hopefully this year. I highly recommend this hotel.
We are staying in the Twin Fin Hotel for 2 weeks and we are having an amazing time. Ocean view, great breakfast with a views over the beach, ovens and parts of the city. The beach here is the best of Waikiki Beach and it’s just across the road, less than a minute walk. The room is spacious and clean. The staff is exceptionally friendly and helpful. They helped us plan all our tours here on the island. We enjoyed the pool as well and the gym. The location is amazing, so close to all the shopping and close to nature as well.
Not only is the hotel gorgeous, but the views were amazing! We were able to sit on our balcony and watch the sunset every evening. While we were there, they had a stargazing night where we got to look at different parts of the sky and that was one of the best parts of the trip! It was very unique that it was offered. They also have an area to rent beach items which was amazing!
The location is great. We had an ocean front room with a wonderful view. Check-in was easy. The hotel needs a major update, it is an older hotel and it needs a fresh look on the inside. The TV is big and the bed is comfortable. We have stayed here three times and will stay there again.Rooms: 4/5
I had a great experience with my room! The air conditioning worked well the view from my room was very good. I had a beautiful view of the sunset. The pool was below my room but it was not too loud. The bathroom was clean and the service was great. The bed was clean as well. When I booked the room, the room pictures showed it with a view of Diamondhead national park but when I got to my room, it was in the opposite direction. I was a bit disappointed at first but it was quickly overcome with excitement for where I was. Had an awesome time!
We were very disappointed in our stay at your hotel, as were my daughter and Son in law who also had a room there. We paid for a premium ocean from room, and the view was spectacular however there were many things that were not. - our first room was so hot, when we called the desk about this their solution was to bring us 2 fans instead of having someone come and look at it, ensure the settings were right. By mid afternoon it was no better and we had to move rooms. - our second room was still warm, but not as bad, however we still needed a fan as it was got. We had the thermostat set to 59 and the temperature never went below 75. - we were not able to enjoy our ocean front view as we needed to keep the blinds closed during the day to help keep the room some what cool. - the room was very out dates and unclean. The corners of the room and bathroom were dirty and not clean, there was lots of dust as well. The over all feeling was dingy. - we had to call daily for things such as coffee and towels. If you are not cleaning the rooms daily then you need to supply enough towels for that time. - the pool area was so slippery it was hazardous to walk around. - the lounge chairs and pool mattress were disgusting and stained - the hallways were dirty and stained. It looked like there had been leaky garbage dragged down the hall and not cleaned afterwords - the smell in the hallway and our room was unbearable at times. It smelt like chemicals and paint fumes. We learned that the floor above ours was being renovated. Because of this there was constant construction nose. Further to this my daughter has a cockroach in her room, this is unacceptable. She was located on an “updated” floor from what we could tell, however this is what we consider a far stretch from updated. It appears you simply painted the dinged up furniture and put a coat of paint on the walls. They too had to ask for a fan since their room was so warm. Overall we were very unhappy with our stay, had we been able to we would have left after check in but were unable to get our money back. We were so unsatisfied we considered it anyway. We will not be recommending this hotel to anyone we know or to any online forums/groups I am apart of. The hotel did waive 2 nights resort fees but I feel that more should have been done. When I asked to speak with management we were told nothing more than two nights being waived could be done. Again overall very disappointed and I hope that this email is escalated up the chain and something is done to rectify our experience.
We stayed a week and couldn't have been happier with our time at this hotel. It was at a quiet end of all the shopping. It was so convenient to walk out the door...go left and walk to the Honolulu Zoo or the Waikiki Aquarium...go straight to the beach and /or blocked off swim area...go right to all the shops and food area. Location, location, location! The staff was so friendly and ready to help. Special shout out to Emerson and his great smile and attitude at the front desk . Room was clean and had what we needed. I saw lots of comments saying the hotel needs to be updated; I just didn't get that feeling. It is a hotel on the beach and they do their best to keep up with the sand and wet feet. I would feel 100% safe to stay at this hotel by myself. Can't wait to go back!
We enjoyed our stay at the Twin fin. Rooms are basic and outdated but the ocean view, and plush king size bed was amazing. The complementary coffee and free beach equipment rental was also a plus. We also loved the astronomy activity hosted at the hotel. Can't go wrong with the close distance to the beach and free sunscreen as well.