Audio High

Rarely do I take the time to post on-line reviews. Having been a customer at Audio High for over six years, however, a review has been much overdue. From start to finish, this is hands-down the premier audio store in the Peninsula. First, the equipment they offer is first rate. You may never see or hear better equipment in one room again in your life. Some of it you may be able to afford, some of it perhaps not, but it all looks and sounds fantastic. Second, they offer full service home audio and theater installation. I've had several equipment/internet circuitry issues over the years, and they've never failed to diagnose and fix the problem. They have a crack installation crew that reminds me of a special-ops team. Only approachable. Third, and most importantly, Audio High is run by people who are not only incredibly knowledgeable but also go above and beyond what a consumer could reasonably expect from a full-service audio and video store. Most of my (many) interactions have been with Eugene, who is not only a true audio hobbyist in every sense of the word but also seems to always be there when I need help with an equipment/connectivity problem, product advice, or just a recommendation on which new jazz artist to explore. I've seen him set up multiple combinations of gear for customers to audition for hours without batting an eyelash. He is a great trouble shooter with a seemingly intuitive ability to think like high end audio equipment. If he doesn't have a ready solution, he'll figure it out and get back to you with an answer. He has demonstrated immense patience and thoroughness answering a hundred silly questions from me personally over the years. I've also worked extensively with Michael, the owner of an internationally lauded company, who communicates a genuine interest in his customer, whether it be a famous rock star or movie producer or just a local Bay Area music fan. How often does a business owner go to a customer's home to personally set up a new pair of speakers? Great speakers too. Which pretty much sums up this Bay Area gem: Great products. Great people. Rare combination. If you're in the market for a great audio or home theater system, they're worth checking out.
5 7 years ago (12-12-2017)

I recently sent this e-mail to Audio High: To: Michael Silver, It's a pleasure to relay to you my compliments to your service guys and staff. Anthony is incredibly responsive to my steady stream of questions while Titus and company troubleshoot issues I have with my system with patience and expertise. You are fortunate to have such good people representing your company. As a former owner of a highly visible service oriented business, I know what it takes to instill this kind of responsiveness. I would and will always be ready to recommend Audio High not only for its expertise but also for its service and followup. Happy New Year!
5 8 years ago (31-12-2016)

Absolute first rate audio store! The owner there is very knowledgeable and personable to talk to. I go there are all the time and get to listen to their best systems without any pressure to buy anything (though I hope I can soon). There is no snobbery here and it is a very relaxed atmosphere. This is the way an audio store should be. Please stop by and pay them a visit! I definitely plan on doing business with them at some point in the future.
5 8 years ago (10-02-2017)

Friendly staff. Helped my try out some headphones & speakers.
5 7 years ago (14-05-2018)

Very helpful staff. Order was delivered on time. Happy with purchase, will definitely shop there again for next component.
5 8 years ago (25-05-2017)