AutoZone Auto Parts

Called with a simple yes or no question on part stock, when the guy answered he notified me he was finishing up with a customer and asked me to hold for a second. No problem. 45 minutes later yes I actually waited because I didn’t want to drive clear across town if they didn’t have my part guy never came back. So I drove clear across town and you bet they don’t have my part. Thanks a lot to the guy who didn’t have time for a yes or no question. Do your job.

Very helpful. I try to go when they're not so busy. The people in line are not patient, but the employees are. They represent Colorado's caring and helpful ways.

Some staff can help you Battery's are expensive overall okay but keep in mind you may know more also I drop a battery to charge came back told me it didn't charge but it was because they charge it on the metal plate of course it won't there needs to be something in between the battery and whatever surface it's on so it can just goes to show they know some stuff most

I needed filters. I found a grand friend... All of the personnel were professional a n d helpful. I was invited to join the workforce there! She made it sound like I was missing out by saying no...

So kind and efficient. They replaced my battery in no time. Everyone working there was nice and polite.

Came in for a battery and received above & beyond customer service from Edwin. Thank you for making an otherwise unpleasant circumstance a pleasure.

The manager of this store deserves Praise for his above and beyond service. I had bought an alternator that was faulty. These things happen. Not the 1st bad part I have bought defective products my life. But This one cost me a lot both in Is time, Money, And headache trying to figure out what was wrong with my car. The battery light would not go off and no matter how many times I tested it I could not figure out what was going wrong. The car was seemingly working but I did not want to drive it with the battery light on. when I went to go return the part, It had already been returned in Tennessee of all places.I've never even been there. The it was returned day before Christmas. This was $370 that I was about to lose On a part that has a lifetime warranty. You can understand the anxiety. I was on the verge of a breakdown. The amount of money that this part had cost me in ubers, frying my brand new battery, And 3 different mechanic diagnostics Totaling hundreds of dollars with no is no solutions As to why the battery light will not go out before I finally decided to drive it After I bought a battery monitor and 2 days later The alternator's volt regulator finally went bad and the volts went in to the 20s and fried my battery and some of my electronics, Totaling in about $500 worth of Is additional damages. Not including having to get my car towed in to get another alternator, and Is ubering back-and-forth from the dealership. So losing out on another $370 was something that I wasn't even going to tolerate. Obviously what had happened here was fraud. This manager saw that and recognized what I was going through and got on the phone with his district manager and Handled it immediately and got me a refund no questions asked. He Was faced with a difficult decision and did the right thing and I can't thank him enough. He did not make this alternator. He had nothing to do with Whoever Is committed the fraud and returned in Tennessee. But he did Solve the issue and I am grateful for that. If I remember correctly his name is Oscar and I am thankful For everything he did.

Great experience at this location! They checked my car battery after having to jump start the car and it needed replacing. The guy even put the new battery in for me and also offered to replace the wipers that we also purchased. Great customer service!

Trash! The store is ALWAYS DISGUSTING! Not to mention the employees are rude, especially Melissa and Oscar! Go to Advance Auto, they're WAY better anyway.

I ordered online and picked up in store, I was surprised by how quickly they handle the ordered, received a ready for pick up email about 30 minutes later after completed the transaction. When I got there it was pretty busy but waited in line less than 5 minutes and I got my ordered. I bought a ratchet and it gotten broken and it was a lifetime warranty but it is no longer available and I was told to get another kind of my choice, . A few minutes later I now can leave after the clerk do his things for product exchange Services was good. I am very satisfied. Thanks