Reviews
Dr. Joana Compere is a great dentist when you can actually see her but good luck trying to actually schedule appointments. My reason for the 1 star review is because they never answer the phone. All calls go straight to voicemail and they never return your phone calls. Your teeth will rot away in your mouth waiting to schedule appointments with them. There are 3 of them working at the front desk from what I saw but I have to literally chase them down to schedule appointments. Emailing them is also a waste of time. I made an appointment for a crown after my insurance approved a claim filed by Dr. Compere. The first two times I arrived I was told the lab did not not deliver the materials and they forgot to call me to reschedule my appointment. I wasted my time and Uber money both times. For my third attempt a receptionist actually gave me a call confirming that the lab materials for my crown were there. When I arrived I was told I needed to make a $200 co-payment before I could receive the crown. When I asked why wasn't this mentioned during the phone call they all sat there like quiet little church mice while I was supposed to remain calm and not be upset about their unprofessionalism. Avicenna may be good for people who live close by in the neighborhood and can walk in and make appointments. Otherwise don't waste you time and find another dentist.
You guys are always accommodating and super friendly. You always make us feel comfy with you. My family loves Avicenna Dental to a point I recommend you. I appreciate your time and efforts and my daughter loved you guys. Thank you so much!
Omg i have been dreading going to a dentist for years because of a bad past experience, after going to this place I vow to always ONLY EVER see Dr. Marin , he is the absolute best !!! Even if I move away I will still fly to visit him yearly for appointments. He is literally the best most gentle friendliest and most professional dentist I have ever met ! I actually plan on getting him a birthday gift every year !!
My favorite dentist in New York City! I hadn’t gone in yearssss and when i finally decided to go it was here and I’ve never looked back. Straight forward process, they accept Medicaid and a variety of insurances. Very organized, you’re in and you’re out. Also shout out to my dentist being a Black woman. She’s kind and direct and makes you feel very comfortable with her energy. If you’ve been looking for a sign to check up them teefs..this is it.
Since Dr. Haque left, this practice has gone downhill. I’ve been on time for my appointments and had to wait over an hour. Why schedule patients during the providers’ lunch hour if they’re not going to be seen? The phone either goes straight to voicemail or rings into oblivion. Leave a voicemail and they don't call back. Something as simple as requesting a receipt from a recent visit frustratingly requires an entire day of calling their office and speaking to multiple front workers. Everything here is a mess. The staff is simultaneously overwhelmed with client pushback on long wait times and rescheduling. The new doctor/ owner is eager to upsell cosmetics instead of focusing on dental health. However, Dr. Compere is the calmest person with the utmost compassion and bedside manner. Don't bring your business here- you’ll be sorry.
The best dental office in NYC. Everyone’s so knowledgeable, professional and caring. And most importantly, they’re all so positive. Thank you for taking care of my teeth :
I saw Dr Lee, who was great! I have dental anxiety and this provider gave me the best experience I've had in YEARS! While other dentists have been annoyed at my anxiety and declined to make any accommodations, Dr Lee asked about my anxiety, listened, and made accommodations that provided a superior experience. Thank you Avicenna Dental!
This dental office went thur new managment and new staff used to be wonderful place for me and my entire family to visit for dental care! upon new staff im left with an unfinished root canal and in extreme PAIN! the new front desk staff is horrible! billing deparmart is slow! AND they tax your copayment for using debit or credit card i will miss DR compere!
I don't recommend you go to Avicenna Dental Care. They need to be honest and sincere.
Wonderful first time experience! I’ve been looking for a new dental office to go to and finally found it! I had a routine cleaning, x-rays and check up. The cleaning appointment was thorough and excellent, the x-ray process was also efficient and fast. The dentist who did my cleanings was very professional and skillful. I appreciated that they didn't try to sell me dental products/services that were unnecessary - something I've experienced at other offices. Overall, the whole office was friendly, efficient, and clean. They make you feel very comfortable from the moment you check in. I highly recommend them and I’ll definitely be coming back here for all my dental needs.