Bank of America

Very generous, very helpful. Treated me like gold even though I was traveling and had my "comfy clothes" on. The man at the greeting desk when I came in immediately asked what my needs were, then connected me with the corresponding representative. I probably waited less than a minute in between. The lady who helped me thereafter took a minute to ask me about my day, asked me if I had heard about the changes to online banking, and worked quickly to fix my issue. My account was updated in no time! What I thought was going to take a half an hour off of my trip only took ten minutes max! The people, atmosphere, and service were great; I would definitely visit this branch again.

Tellers have no sense of compassion, they act like they are just there and not to serve you. It gets really redundant to go swipe the card but still have to do all the extra stuff. What did I just swipe my card for. I just go to the ATM there always. Only sometimes it won't accept my cash deposit so I have to deal with the tellers.

I entered the bank today approx. 1215 only two tellers are available for the lunch crowd. In 15 mins. The line move twice one of which a customer couldn't wait any longer and left. Approx 7 people ahead of me how long do you think it will take before I reach the counter...another customer left before I could finish this review. Horrible service...this location doesn't deserve the one star I gave.

The Bank of America Financial Center is in the downtown area of a city, yet has no ATM accessible from the outside... !!!

Staff in this building very rude. No atm access off hours. Very unhelpful

Didn’t process my transaction because supposedly the machine was low battery

Where is the atm at? Does the bank have to be open to get to the atm?

There is no arm outside here!! Unless they are open you can't use! Which is dumb!

Its really good they treat all people in the same way

Customer service for the arms and everything seems to be inconvenient