Bank of America

This branch is one of the worst branch in Massachusetts. Most of the staff are very rude, not helpful and unfriendly.

I have only positive experience with this branch. People are very friendly and helpful. Questions were answered fast and accurately.

the worst place to go, they mess up a deposit, Mr Abhari had a attitude because i was asking question, im changing banks asap

I got great customer service there and the RM jashdeep was 5 stars.This branch must have changed strategies cause i had a totally different experience from reviews of previous time.i am a foreign tourist 1st time in the USA and non caucasian.i liked the diversity eg the security officer in front on the bank.

Plan on waiting 20-40 minutes if you want to work with a teller

Bogus customer service on the first floor. Rude and condescending fellow. BofA is surely a bad bank, bloated by its bigness. The tellers are nice, though.