Reviews
I have been going for years and have found the staff to be not only caring but fun as well. There are some loose dogs occasionally which helps calm me down when I have an occasionally bad day. Julia Rodriguez, whom I see, has been very helpful and no nonsense with me in terms of explaining things to me, which is exactly what I need. She is gentle while be being caring but still a very helping mentor. For me I don't need someone to hold my hand, just someone to walk with me, occasionally explaining things to me as I walk down the path of life and for me I have found that in her. I cannot recommend her highly enough.
The office staff has recently changed and I have found them to be far better and more on top of things as of late. They two make things really fun and relaxed for me. I very rarely have anxiety going to see my therapist, which really help!
5
8 years ago (21-09-2017)
Decent doctors, office staff both incompetent, uncaring and mgmt evidently will either not train or hire enough people to both answer the phones and return calls.AND they change policies weekly so that they will flex their "policy" to allow being booted for having a $20 balance for 7 DAYS. First time in my LIFE i have ever dealt with such things.
1
7 years ago (15-05-2018)
Dr. Magro is the best. Really helped me get my addiction under control and helped save my marriage.
5
8 years ago (12-02-2018)
The best place to go to get suboxine great doctors caring people
5
8 years ago (24-01-2018)
If you suffer from mental illness, DO NOT go to Barrier Islands Psychiatry!!!!
The office staff display no sense of skilled training when dealing with patients battling mental illness. They are rude, condescending and show ZERO empathy when dealing with patients.
My daughter was criminally neglected by the doctor and staff, causing her to go almost 3 months without medication. They even changed her appointment time WITHOUT even speaking to her, so when my daughter showed up for her appointment, she was rudely informed SHE had missed her appointment....what actually happened, is the doctor was called away so the office staff just arbitrarily moved my daughter's appointment to a day earlier. When she showed up at the originally schedule time, she was made to feel embarrassed in front of the entire office, as if it was all her fault. The FIRST thing that staff person should've said is, "I'm sorry, but your doctor was called away, however another doctor can see you.".
THAT didn't happen. My daughter was told she had missed her appointment (the new one that she wasn't even informed of). My daughter had an anxiety meltdown, as she was being blamed for the error. She immediately left and spent the next 45 minutes in the car, crying hysterically to me on the phone. No one made an effort to follow her and let her know it was THEIR ERROR and a doctor could see her. NO ONE!!!!!
I called to speak to the Office Manager and all I heard were EXCUSES. Never once, did I hear, "I'm so sorry this happened. How can I help?"
All this doctor's office cares about are booking appointments and making money. Their level of actual patient care is ZERO.
PLEASE! Do not let your loved one go here for help.
1
8 years ago (13-04-2017)