Reviews
Truly amazing service. Clean, well organized, and the most friendly and knowledgeable staff! Really saved our vacation by fixing the battery casing in Mom's mobility scooter. If I was local, I wouldn't go anywhere else for battery or bulb needs. If I ever have a need in the VA Beach area, I will ABSOLUTELY visit Batteries Plus Bulbs. And no - I have no ties to the company at all. My service and experience was really that good. :
Their warranty system is flawed. I bought a new car battery in March, and it was completely drained last week for no apparent reason. They charged it up and said it was a good battery still even though good batteries dont just completely drain. Meanwhile I'm out $200 because I had to buy a new battery so I could get to work while they ran their tests.
Very Disappointed, this is a place I’ve had phones repaired at for the past 4 years. Aprox 6 repairs. I went in on Saturday because I had my phone’s battery replaced there a few months ago. Their warranty is 6 months. The nice gentleman ordered it said come back Monday. I dropped my phone off for the requested 2 hours and came back to be told the technician refuses to fix it. I asked to speak to the tech and was met with pompous attitude by said tech. His reasoning for refusing to fix it was because I charge it too much!!!!!!! I replied I charge it often because the battery dies instantly. At this point the other gentleman sensed my frustration and had proceeded to replace battery. The head tech replied with well we won’t be fixing it again. Last I checked a warranty is a warranty. I would be happy to come back in and have a face to face with the owner. I think it’s a shame when employees give their place of work such a bad rep. Hopefully this does not fall on deaf ears.
I went to have a key fob and a key made. It had to be ordered so I ordered what I wanted. I was met at the door right away by a very courteous employee. I was told when everything would arrive and if I had any questions the number to call. I was satisfied.
Don’t got to this place, tried to return 2 batteries I just purchased for 14.00, the clerk told me it would be a 10.00 fee since the package wasn’t opened right whatever that means. Another customer in store told me he had same issue. Total tip off, save your money go elsewhere.
Went here just to replace the battery on our key fob and they went the extra mile and helped us with replacing one of the key fobs that we lost, all at an amazing cost! We didn’t know they did that here and they paid great attention to our needs and informed us of the different services they offered. They were extremely friendly, helpful, and professional! I intend to come back here to take care of any issues they can take care of! I was so compelled to leave a rave review that I’m literally typing this review while they cut my key in the back Thanks guys!
Absolutely great store as to variety of items and super helpful staff. They have so many more items than just batteries...bulbs for your window candles and cell phone grip and stand. Some watch batteries half price of jewelry stores prizes. Also have returnable item policy. Luv this store.
To my watching to have a new battery put in,The young lady did an amazing job looks like brand newThanks Battery plus!!
Out of town and needed a replacement battery for my vehicle. Staff was helpful. Had the battery in stock my vehicle needed. Removed and replaced my existing battery. So helpful. Thank you.
Easy order online. Fast confirmation and pickup notification.