Reviews
DO NOT STAY HERE – HEED THIS WARNING! I'm writing this review at midnight on Halloween 10/31/2024, fresh from checking into a nearby Hilton just to escape the horror show I experienced at this place. I initially booked this hotel from Monday to Thursday, and regret deeply not checking reviews. Learn from my mistake – read on, because this place is a nightmare. When I arrived Monday, my room welcomed me with four large cockroaches. Yes, four, which I killed, brushed off, and forced myself to ignore, though I was already feeling uneasy. The next night? More cockroaches. But Wednesday night, tonight, was the final straw. Here’s the scene: I’m about to turn in for the night, decided to hit the restroom first, and there – right in the bathroom – I see two cockroaches scurrying along the floor. I kill them, and at that point, I’ve had enough. I turned on every light in the room to find four more cockroaches crawling around. I checked under the sheets – more. Picked up my baseball cap off the nightstand, and – no joke – another cockroach popped up. I stopped counting after a dozen and finally admitted defeat. This wasn’t a stay; it was an infestation. Disgusted, I headed to the front desk, where I handed over my keys and asked about a refund. Even partial would have been something. The front desk refused – instead, they offered me another room. Another room?! No thanks. I was already itching and felt like bugs were crawling all over me; there was no chance another room would magically make me feel safe or clean. This whole place is filthy, neglected, and straight out of a horror film. Old mattresses, dirty floors, and a smell that lingers. Add to that the yelling guests up until 3 a.m., and you have the perfect storm of misery. I’m a 28-year-old man, and even I felt unsafe and disgusted. No way would I let my wife or kids set foot here. I packed up and booked a hotel three minutes down the road. It cost a bit more but was worth every penny – twice the ratings, and clean. When I got to my new room, I unloaded every item of clothing from my suitcase and even what I was wearing, ready to stomp out any stowaways. I still feel itchy and crawling, wondering if I need to throw out everything I brought just to shake this experience. This is your warning. Save yourself the trauma and avoid this place at all costs.
The receptionist was welcoming, however the rooms were not great! I guess, that's what you get for cheap deals. The initial room we got in the second floor did not have hangers in the closet. The refrigerator was not working. So, we requested and got a new room on the third floor. This room did not have locks in the bathroom and the lighting around the basin was not sufficient. Being disheartened, we moved back to the previous room on the second floor. They changed the refrigerator, but it was an old and unclean one. We barely used it. There were cockroaches around the floor and tables. We were very cautious about not leaving food outside.
Don’t let this place fool you!!! Highly upset about the experience we had. Needed a place to go to after evacuating Florida from Hurricane Milton. After a 12 hour, we came here and the outside looked horrible. The lobby looked very sketchy. We got our keys, drove around to the room. NOT EVEN two steps in, we were greeted by ROACHES. The light switch or lamp did not work. Immediately we left and demanded a refund. The place is not a safe environment for anybody. Imagine the filth in the beds coming back home with you.
I would give a 0 if I could. First, they cancelled my reservation because I didn’t arrive by 5 pm so I booked another. I get checked in and there are literally roaches crawling all over the floors and walls. I called them and they said come down we’ll give you a refund. So here I am at 11:00 at night with 2 kids and nowhere to stay. Then they wouldn’t even give me proof they were refunding me and said I would just have to take their word. I contacted Expedia and only got a 1 night refund even though I didn’t stay at all. Stay away from this literal roach motel!! Rooms: Roach infested!!!!!
If I could give this place no stars I would. They aren’t even associated with Wyndham, when I contacted corporate I was told they discontinued with them in October 2023! First, when I walk into my room there were roaches all around the side of the door throughout the whole room. Then, my restroom light was not working. When I asked to be moved to a new room, I was told they were sold out, although you can clearly see vacant rooms around. The staff was so dismissive to the issues and I was told the only thing left to do was spray raid all over my room which gave me nothing but a headache. Everytime I tried to get in touch with management they are no where on site! Eventually I just gave up. Absolutely the worst ever. Do not spend your money on this trash of a place. I would have been better off sleeping in my car.
I write this as I sit in front of the lobby in my car at 6:30 in the morning. TERRIBLE customer service just absolutely terrible. And disgusting rooms. Literally only stayed because my husband truly had to rest as we had to drive 9 hours today but we asked them if they would be here throughout the night so we could turn in keycard as we planned on leaving as soon as possible and they said yes and here we’ve been for an hour and a half waiting . We did see a sign on a side door saying to use keycard as lobby is closed 11pm-6am but keycard didn’t even work and again here it is 6:38 am and lobby still closed
Came to visit my grandmother for the weekend , and the whole experience was terrible!! From the Car Washes to the Food places and to the drivers here! I was trying to check out and the clerk was very nonchalant I had to wait over 15 minutes to check out, Will not be coming back! The drive back to Fort Valley will be wonderful.Rooms: 1/5
Do not, I repeat, Do not go to this hotel unless you are sleezy and don't care. It is actually call Budget hotel. All the rooms are smelly, cockroaches everywhere. IT IS THE WORST. I COULDN'T STAY THERE. I LEFT IN 20 MINUTES. I WAS PROMISE A REFUND THAT I NEVER GOT PLEASE DO NOT RENT HERe ITS VERY CHEAP , BUT BELIEVE ME, YOU WILL GET FOR WHAT YOU PAY
Staff is friendly but don't plan on checking in early. Room is dumpy but it's a cheap hotel. Half the lights don't work, the toilet seat is unattached, and it's not the cleanest. The room smells like smoke and weed. Overall, not great but again that's why it's one of the cheapest around.Rooms: 1/5
IF I COULD GIVE THIS PLACE A FAT 0. As soon as we walk in the room the floor boards are coming up off the floor. The tv stand was dangling off the hinges. The roaches were everywhere..then when I try to tell the front desk I want a refund she wants to charge me for one night stay cause I was checked in for more than 20 minutes? I can not express this enough.. DO NOT STAY HERE