The BB&T branch service continues to evolve for the safety of their clients and teammates. BB&T are begin to resume full service in more lobbies, in many branches and their clients may no longer need appointments. However, if you want to receive service at a guaranteed time, it is worth scheduling an appointment. Trust me on that one!
I use this BB&T for business banking, the bank staff is always most welcoming and helpful. I am glad to do business with y'all.!