Reviews
I gave five stars because of the excellent staff and management, they are caring and provide great customer service. The hours and location are perfect, especially when everything else closes early since the pandemic. The beds here, for some reason never give the desired brown golden tan I’m accustomed to.
Avoid. Shady as hell. I purchased three tanning sessions, used one, and then came back a few weeks later and was told the other two had expired, something I was not informed of when purchasing. The front desk person was useless in helping resolve the issue, and obnoxious to boot. I’m filing a formal complaint with the owner. For what it’s worth, a few bulbs were out last time I visited. This place is a shadow of what it once was. There are many other options in the area, and I recommending trying those first.Service: Tanning
Beach tanning charging stickers to protect your eyes for $1.50 plus tax. That crazy. Under the health code, they are supposed to supply eyewear from radiation. Let's be serious $1.50 plus tax?! Why not .50centsServices: Sunbed tanning
The old staff was so warm/happy/chatty, everything fully stocked and I always felt taken care of- this was my go-to spot. These days the vibe is off. It looks like the staff is in pain from having to stand all day seems unnecessary. Retail items like sandals, bracelets, and beach blankets scattered around...but no essentials like wipes.. q-tips.. even hair-ties or spray deodorant would be a thoughtful touch. Instead of a nice/gentle baby wipe, they hand you a purell alcohol wipe..I guess better than nothing... but when I went yesterday they didn't even have those so now my cuticles look just lovely. ; Feels like management checked out, so I'll be doing the same.Service: Tanning
NEW MANAGEMENT: Does NOTHING for the customers, and deteriorates the mental health of their employees. Genna and Brittany came from Long / Staten Island in February and completely changed the Manhattan location around. They make employees stand for inhumane amounts of time and call the store phone to yell at employees when they are sitting, eating, or like I was yelled at yesterday.. for having my sweat jacket sleeve fall off of my shoulder. Genna has told me on multiple occasions she is 'going to kill me' for having my phone on the counter or charging my phone at the counter... no matter what her intention, this is NO WAY to speak to your employees. We aren't best friends. You are my boss. They have reprimanded employees for accepting tips via Venmo and not cash are we not supposed to get tipped???? When we are slaving away at a MINIMUM WAGE JOB already doing the most????? Brittany is compassionate and has shown better care for her employees, but unfortunately is still under the reign of her older bully sister. They show customers no care, give no extra free sessions, and have been extremely hesitant to give customers back sessions they lost because of miscommunication with expiration dates, causing people to have lost 11+ sessions... Sure, the salon looks cleaner, but they have created a soulless corporate environment that not even new hires want to be in, so they don't show up for their first shift. I have worked for them in their Middle Village location, in which I was forced to manically quit the same day due to my mistreatment, and once they took over the Manhattan location in February, was led to do the same today as I have had beyond enough of this management, and believe people deserve to know how this place is treating their employees. You are NOT getting what your money is worth at this salon, and if you believe in ANY sort of ethical labor... you're not supporting any of that either.
New management and staff is so awful and rude. Britney at the front desk made me feel so unwelcome, had a major attitude, I decided to not tan. Old staff was so much nicer and kind. Never felt like a burden with them as I did with Britney.
Great experience. Love the staff. Hopefully one day they will have chairs to sit it is absolutely ridiculous to see they stand all the time.
Facilities okay, but the packages are a scam — sold aggressively, without spelling out that they expire in a month.
I’m telling you I worked here for a year and the second new management came in I felt like I joined the army. The way they stripped us of no chairs for what reason like for the last 20 years staff was able to sit at the counter and check clients in. Not to mention the time I was clocked out eating a salad in the back room and my new boss rhymes with Benna literally made sure to ask me to take the trash out after I’m done eating….she asked me this while I was eating. These girls are just plain MEAN. For no reason. And they will not make you feel welcome I can bet on that. If you need an airbrush though by any chance message me…
Arrive early. It literally takes ages to check in. So; 15 mins to check in. 10 mins to tan.Service: Tanning