Ben Bridge Jeweler

Amanda provided my partner and me the best customer service experience we've had while shopping for an engagement ring. She absolutely made our day, sent prompt follow-ups about rings we were interested in, and was simultaneously helpful, fun, and informative. Beyond Amanda's top-notch service, the showroom had a great selection of rings and customization options were plentiful. If you're looking for genuine diamonds, are starting the ring-searching process, or just want to meet one of the best and friendliest faces in the San Jose jewelry business, I would strongly recommend stopping by.

I have always wanted to buy myself some cute gold huggie hoops. I went in and I was shown the different options. The woman who helped me didn’t try to upsale me and understood exactly what I wanted. I absolutely love my little hoop earrings and will definitely be going back! The woman who helped me was names Patty and she was just the sweetest thing!

Amazing jeweler with the best customer service. Thai is now my preferred jeweler and will be for many years to come. Highly recommend this place for their awesome collection of Hamilton and Tissot.

Amy rushed and pressured us to pick a setting. The craftsmanship of the setting was awful. The gem did not look good with the setting. Within a month, the gem was loose in the setting. I asked if I could see the setting with the gem before we finalized the purchase and she said the sale was final since the setting was custom.

Thai was great in helping me getting my new watch. He was able to hold the item until I got there and even waited for me after working hours. I totally appreciate his help and dedication to customer service. I will be back for future purchases.

Ben Bridge Jewelers has always been the best place to buy wonderful precious gems and diamonds. Their settings offer a good variety to choose from for that special gift Ben Bridge also has an incredible staff. Thank you

She said her was Amy and immediately began her story and we shared ours. Lovely lady that made sure we will return, if only to say hello. Super great customer service. She was genuine, it wasn’t just about the sale.

Really friendly environment, Thai was very patient and helpful. 10/10 recommend

Aimee was great to help us pick out our wedding rings! Good selection and good quality. Thanks for your help!

I bought my watches at Ben Bridge, I had a good experience. But to get your watches serviced there is an ordeal. I waited 10 weeks, yes 10 weeks on what they said was a 4-6 week job. One of my watches works. The other one does the exact sane thing I brought it in for the date doesn’t change. I guess they don’t read their own instructions bc they cleaned it up for me and fixed everything except the original problem. They said this is an easy fix, it will take a couple of weeks.! If that is the case, why did I wait 10 weeks for them? They had no answer.