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Berkshire Bank

  1. Springfield
  2. Massachusetts Loan Service

Reviews, get directions and contact details for Berkshire Bank

Berkshire Bank
Address: 19 Harrison Ave, Springfield, MA 01103, USA
Phone: (800) 773-5601
State: Massachusetts
City: Springfield
Zip Code: 01103


opening hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Their online business solutions banking product is junk. Very difficult to get access online. No support after hours. LONG WAIT TIMES (10 minutes) for telephone support r=to even answer the phone during business hours. When asking for verification information, they ask about details of deposits only. Since I do not memorize those things, and our manager makes all the deposits, and that I am trying to log in to access that very information, and pay bills, I requested different verification info. Today, the "customer service" person told me (I'm not making this up), "I have nothing else I can ask you". And there you have, time for a new bank. And when I called the branch, nobody was available. Waiting in limbo...
1 9 years ago (28-11-2017)
Lots of money all in one place
5 9 years ago (02-08-2017)
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