Leominster Credit Union

Almost ALL banks are no good, but I have to say I am SO SICK of getting mailings from them. Life insurance, etc. I also got sucked into overdraft protection, a total scam! They treated me like GOLD when I walked in with a large check to put in my account. So attentive! Now that I've taken it out and put into another companies IRA, they could care less about me! I am sorry I switched over to them. I hope O'Brien and all the other stuffed shirts are living good off of us.
1 9 years ago (16-01-2018)

Their standerds best repesent a comparsion to Bank Of America, not other credit unions. They don't post cash, made in person, payments to revolving credit accounts for DAYS, (credit cards, home equity mortgage credit lines) once up to 5 days. They have no fee free network ATMs, requiring you to viit one of their 6 branches other wise be charged a fee. They don't post deposits made via ATM, cash or check for DAYS causing frequent problems when using deposited cash to pay bills by holding your money, then charging you fees when bills hit your account which your ATM deposit would cover. Horrible call center service, in compassionate and fight you to try an keep every fee charged.
1 8 years ago (30-03-2018)

They have earned a customer for life with me and how they handled an error they made. Basically I deposited my pay check on a Friday, it never went into my account due to a teller error and because of this my phone bill went past due and was shut off. Not only did LCU cover the overdraft and get my money into my account asap, they covered my phone bill as well as reactivation costs. I was blown away, I love these folks!
5 9 years ago (12-10-2017)

I don't know where all the complaints are coming from. We've had multiple car loans, 2 mortgages, a school loan, 2 equity loans, several savings accounts, a credit card and a checking account over the last 40+ years. Can't say we've never had a problem, but any that we've had have been resolved to our satisfaction. The staff (especially at the North Leominster branch) have always been helpful and courteous. I find the new website more user friendly than the prior one, even though that one wasn't all that bad. Now if you want to hear me complain, talk about Bank of America.........
5 9 years ago (29-06-2017)

The only thing good about this place is a low auto loan rate, other than that it's a headache every time I go here, the way they have my loan set up is the dumbest thing on the planet.. Nothing but problems with this bank, I'm almost done paying off my truck and then I'm done with with this place forever. Would NOT recommend getting and auto loan through this bank unless you like a headache every time you go in to pay for it.
1 9 years ago (13-06-2017)