Best Appliance Services Inc

I had Best Appliance Service out to my home to work on my Scotsman ice machine. They were prompt and thorough with the repairs. I will recommend this company to others and will definitely use them for future repairs.
5 7 years ago (06-06-2018)

Best Appliance worked on my Viking refrigerator and did a great job. Showed up on time and was very professional and got the job done. Would definitely hire again in the future.
5 7 years ago (06-06-2018)

The serviceman was very prompt in getting here and efficient in repairing my microwave. They also came out very quickly and were very polite! The technician seemed very knowledgable and I would recommend Best Appliance Service to anyone in need of appliance repair!!!
5 8 years ago (26-02-2017)

Would not recommend. It took over a week to get them out here to look at my dryer. Told me it would be the middle of the next week before part came in and they could fix it....which was fine. Over 2 weeks later have not heard from them nor will they answer the phone.
1 10 years ago (17-06-2015)

Would not recommend. The receptionist is polite and easy to work with and helpful with scheduling. The first tech who came to our house (to diagnose that Viking range needed a new thermostat) was knowledgeable and pleasant. The tech who came to install the thermostat (who I was later told was the service manager) was not knowledgeable. Read the instruction manual for 30 minutes (for which I had to pay); recommended we not replace the seal on the refrigerator because it was a pain and we should just live with it; and first said he did not bring all his tools to install the garbage disposal. We paid the bill, even though we didn't agree with it. When I called the company to discuss the next morning, the bookkeeper advised me she had already spoken with the tech; he stated he did not spend 30 minutes reading the manual he only studied the thermostat instructions. A 30 minute adjustment to my bill would have made me happy and a repeat customer. Instead, she was aggressive from the time I answered the phone and told me she didn't understand where my anger was coming from. If the guy who came to our house is the service manager, someone should train him in customer service, and the bookkeeper should be trained to diffuse a situation with an unhappy customer rather than arguing about it and calling the customer a liar.
1 10 years ago (27-05-2015)