Best Buy - Atlanta

I ordered a tv open box in excellent condition for a fairly small discount. They brought out a bubble wrapped tv with the bottom plastic of the tv sitting directly on the metal grate of the cart. There was no remote, power cord, or any documentation. I feel stupid for wasting my time driving to this store. Combined with taking away the Best Buy tiers benefits, this was my last Best Buy purchase.

I was in need of an anti-static strap for work, which is not a common item that consumers purchase at Best Buy. I looked it up online and it showed they had them in stock. When I arrived, I asked the first sales associate where I could find the anti-static strap. Through cooperation with other sales associates, he found it for me within minutes. Everyone was friendly and very helpful, I highly recommend this Best Buy.

4 out 5 b/c as expected the phone sales clerks are too aggressive. Otherwise, going to Best Buy is just fun and this location is chill. The staff is friendly and helpful overall.

I made an appointment at this location to have Geek Squad repair my MacBook. Brandon, the tech who worked on my computer was very knowledgeable and helpful. After giving him a description of the software issue I was having he diagnosed the issue and was able to resolve it while I was at the store. I’m very grateful for his help and will definitely be using Best Buy for my future repair needs based on this experience.

This is a great place to buy the electronic items you need. The staff is friendly and you will have a great shopping experience. The prices are reasonable and they have many options available. I recommend this place.

The Best Buy is in a good location, isn't extremely busy like other Best Buys, and there are a ton of people able and willing to help and assist you if needed. The biggest issue with this Best Buy is that you'll have to find someone to help you and most of them are kids/young so they're not as smart in applying technology than just being a constant user.

A truly awful experience. Put in an online order, it was not ready when it said it would be, waited over an hour, they kept telling me that it needed 5-10 minutes to go through the system. Eventually I cancelled the order. Just awful service and a really disrespectful way to treat your customers. I don't blame the staff for the issues with their corporate system, but I'll never shop at a Best Buy again.

This Best Buy has people following you around 24/7. Each time I've come in there, I can't just window shop. Every five seconds someone is asking if you need help. Once they do help you, they linger when you no longer need help. It's really annoying.

Took a month to buy speakers. Salesman would never return my call, text or emails. Called to home office asking to speak to the store manager. They said they can't transfer me to the store nor have him call me. Finally drove the 20 miles back to the store to have the department manager handle it. Horrible customer service! Stay away from the Perimeter store.

I bought two USB/hmdi connectors J5create for my laptop, and both stopped working within 1-2 months. Best buy won't do anything. Typically only can return within 14 days, EVEN if the product is fraudulent as this one clearly is. Terrible attitude about it, wouldn't do anything to help. Don't shop here.