Bethesda Family Practice Center

I had to make a unexpected appointment,so I didnt get my regular Dr. I was being seen for shingles. However, did not expect the Dr ( Dr.Shivesh Verma) to be a total idiot. He acted like I had the plague. He didn't ask about work or if I was allergic to anything he just wanted out of that room. Whatever you do don't see him. All other staff are great. He needs to go.
1 7 years ago (01-05-2018)

My family and I have been CONSTANTLY disappointed with this doctor's office. Some necessary info- my mom is a retired nurse (35 years) so she is aware of the expectations of the medical field. 1) My mom was scheduled to get surgery and needed medical clearance. The doctor saw her but only scheduled 1 of the 2 things she needed so we needed to make 2 hospital trips for her to be cleared. The clearance papers were then to be faxed over to the surgeon's office. After SEVERAL phone calls over several days trying to get these people at the front desk to do their jobs, I finally had to personally go pick the papers up so we would have them on the day of surgery. When I arrive the woman behind the desk was wearing a pair of ripped up jeans. Casual Friday or not that is not acceptable wear for a doctor's office. 2) I suffer from migraines. I went to this office to get a medication to help me with this problem. Instead the nurse practitioner I saw tried to sign me up for 3 different shots (unrelated to migraines) and told me I should come see a behavioral psychologist for stress headaches. I'm a teacher, doctor's appointments can't happen once a week or once every other week, I have a job. I went to another doctor a few weeks later with a different practice and was given some ACTUAL help that can fit with my lifestyle. 3) While on vacation my mom didn't pack enough of some of her medication so at 10:00 AM we called to get refills, none were left, so we called this office and left a message. At 10:30 I was able to speak to the secretary and give her the information. She said she couldn't guarantee it would be taken care of that day but she would send the doctor a message. After 5 hours no one had called and nothing had been faxed. I called only to be told that "the doctor is seeing patients all day and can't just stop what he's doing". This is an absolutely unacceptable response! Writing prescriptions is a part of a doctor's responsibility. If none of the doctor's in this building can fulfill all of the (very difficult) responsibilities a doctor has they shouldn't be one. Without these medications my mother could die. This was an absolute emergency and no one in that office treated it as such. At 4:54 we called to try one last time. We were told a doctor would take a look at it and give us a call back in 5-10 minutes. 20 minutes later and nothing. We will never give our hard earned money to this practice again or put our lives in their hands, obviously they're not trustworthy enough to take care of their patients. This is pure negligence and incompetence at it's finest. Stear clear of these guys!
1 7 years ago (28-07-2017)

The people who work the front desk are extremely rude and unprofessional. I am a college student & I guess you can tell that by the sound of my voice because the lady I talk to always treats me like a child & gives me an extreme attitude. They fail to tell me every time one of my doctors graduate so when I call to schedule my next med-check, they say I have to come in and sign paperwork for a new doctor - which is hard for me considering I live 2 hours away. One of the receptionists said to me "I am just an assistant, I don't know how to help you" about reassigning me a doctor that was not graduated. I go to school in Columbus so when I schedule med check-ups, I plan it around my availability to get to Cincinnati. Two of my appointments have been cancelled without any notification. They claim they called my cell phone both times and I showed them that I did not have a missed call or a voice mail from them. I then waited for 2 hours to see a doctor. Receptionists need additional training and should have better attitudes.
1 7 years ago (02-08-2017)

I had my first visit to Bethesda Family Practice with Dr Lopez and could not be more pleased with the friendliness of the staff, efficiency and timeliness of the office, and caring and personal nature of Dr Lopez. Dr Lopez is thorough, understanding, and knowledgeable -- which gives me peace of mind. I'm so happy to have found a practice and a Dr with whom I may place my trust, and am looking forward to my next visit. Truly a top notch facility!
5 8 years ago (03-02-2017)

I love my daughters PCP. All of the staff are friendly and professional.
5 7 years ago (08-08-2017)