Bff Petwash

I have been coming here for almost 2 years and have had the best experience with my large german shepherd / golden retriever mix. Jessica and Gabriel are great with my dog. I usually come by during the work day with barely any notice because my schedule is hectic and they do their best to accommodate me. In terms of timing and communication, I really like how they give me a 15 minute heads up before my dog is ready. If I am busy and not available on time, they have been accommodating for that too. My dog has the biggest smile on her face when she's fresh and clean afterwards!

We brought our pup here many times.. each time we got a different haircut when we always asked for the same thing. Half the time his haircuts were so uneven it looked like they changed clipper sizes mid shave. They would miss spots.. but nothing that we couldn’t fix at home. Granted we paid - it should’ve been done correctly. However I will no longer be taking him back when he came home this time with multiple cuts on his private areas and razor burn all under. He is now licking it excessively and the poor guy is clearly in pain. I don’t want to talk bad about a business but after going there 15+ times minus his funny looking haircuts each time.. this time was enough.

Me and my families new puppy "Three" had an amazing time at BFF Petwash. The care and concern they showed for him was amazing. They have earned a long-term customer in us.

Had an amazing EXPERIENCE today with Anna! I searched all over brooklyn for a pet wash that accepted cats and found BFF. Im so glad I did and we can't wait to come back such a friendly vibe!!

Extremely uneven haircut, long pieces next to short ones. His nails were so sharp afterwards I got a huge cut down my leg when he jumped to say hi. He has a growth, I pointed out beforehand to be careful. She ended up injuring it.

I loved this place for the self service pet wash but the price went from $18 to $30! I know this is Williamsburg but who would pay $30 to wash their own pet? So sad that I won’t be coming back here until the pricing makes more sense.

Changed my booking the day before without any other option. Cut my dog too short and almost gave me the wrong dog when I went to pick her up. They also don’t ask for the vaccine information like all other groomers are required. Only takes cash.

Honestly, went for the first time and it was easy, the staff was friendly, and my pug came back with a pep in her step! First time visit and making this our new go-to pet wash in the neighborhood!

Gabriel did an amazing job grooming my dog Charlie!