Reviews
The crew is amazing. Brian, Ryan and others thanks. I’ve built 2 Pinarellos with them ..Amazing job. They really make you feel part of the family. Thanks gifts
Absolutely incredible shop. This isn't a big bike shop at all in size, but as far as knowledge, this is huge! If you're looking for perfection and understanding on what you want, then this is the place. Wow! Blown away on how rad this shop is and what they know and do.
New to biking and needed to upgrade - little intimidated thinking they were more focused on people that are the fastest - but man are they great here. First advice i got from biking friends was to get fitted and with some lingering medical issues, that was critical. The team there is so nice, so knowledgeable and got me exactly what I needed - an amazing bike, fits perfect and is really helping me take riding to the next level for a big trip next summer. Love this shop and what they did for me!
This place is THE SHIZNIT. I’ve been to numerous bike shops in and round the Houston Inner Loop and this shop is by far the best around. They are experts at what they do and better at everything. Better service, better communication, better advice/recommendations, better pricing, etc. The staff actually makes you feel like a welcomed friend instead of just another customer. They even did some additional work that had to get done and that I didn’t even realized I needed…just to keep me safe. I will not go anywhere else for Cycling advice, products and/or service. 5-Gold Stars!
I want to commend Brian sp? and Ryan from here. I called and they remembered my name and situation when I arrived at the store. I had an issue where my e-shifter would not shift either the front or rear derailleurs. My issue was diagnosed and fixed in the same day on a Saturday at that. They also performed a tune-up and consumable parts replacements appropriately. When I got my bike back, it was like new. Their quality of their work and the customer service they provided was outstanding which is sometimes hard to find in both categories from the same shop.
Brian is extremely knowledgeable. Also down to earth. Always a pleasure to visit the shop!
This is the bike shop you've been looking for. The most knowledgeable and friendliest staff you will find. I never have any doubt about the quality of work done here and they will go above and beyond making sure you are happy with your bike without you having to ask. This shop is just as comfortable building the nicest, craziest rocket ship of a bike you have ever seen as they are helping someone change a flat on a random beater. They know what they're doing here and have enough confidence in their work to leave the smug attitude you find at other shops behind.
Hands down the best bike shop in Houston, and I’ve been to them all. Especially knowledgeable on high end “boutique” bikes. This is the only shop I trust when working on any of my bikes road bike, triathlon bike and gravel bike. Ryan is a mechanical wizard and a super bike nerd. Which I love. Brian dialed my fit in perfectly. Just a great group of guys and the piece of mind you want as a bike owner when dropping off your prized possessions for service.
For reference, I purchased and had a left-side Stages power meter installed. Have purchased some tubes and chains. Lastly, Brian did a full bike fit on an existing bike and custom foot inserts. I live 45 min away and have no other reason to to to that part of town. With all that said, the shop is perfect for bike service. Watching the lead wrench, was like watching a craftsman. The dedication to doing the work right was as if he was working on his own bike and his life depending on it. I have visited bike shops in at least five counties, and his dedication and focus left me feeling I could trust my bike and just ride. The bike fit leaves most in the dust. The use of a motion sensing camera and pressure pads is the only was to get a proper bike fit. Brian has two monitors to show you your bio-mechanics in real time in too many metrics to list here. He does a fantastic job explaining the metrics and why they matter. I could see where I was putting too much pressure on one spot on my saddle, and I could see how those red areas on the monitor would grow smaller or disappear with his adjustments. The thing about a bike fit is you have to trust the fitter. I have complete trust in Brian’s work. The days of someone looking at you on the bike and dangling a plum line from your knee are over.
The crew at BSS are some of the most incredible people I’ve come to know in Houston — their passion and attention to detail has played a huge role in my falling in love with cycling. I won’t be taking my bikes anywhere else no matter how simple a fix after seeing the precision in which Ryan and Brian pay to everything they do. Getting a Retül bike fit from Brian has alleviated any/all pain that was keeping me from riding more than 50mi at a time and has radically changed the way I feel the following day after several hours in the saddle. Lastly, Casey is one of the most welcoming and all-around great guys I know — always striking up genuine conversation and loves to share knowledge he’s gained over the years and point you in the right direction concerning bikes or gear. Easily one of my favorite spots in Houston, and beyond.