Bill's Place

I ordered delivery, my food was dropped off shortly went to go look at it and was immediately disappointed. I first noticed that the wings were way too well done to where the meat was fried off the bone. Mind you I don’t mind my wings well done but that was way too well done. The seasoning was very unsatisfying. Then I open the pizza and could automatically tell it was not going to be tasteful. I called to complain and change my order they told me that they couldn’t change it I have to re-order the same thing. I have never heard that in my entire life of ordering food if I didn’t like something I was able to pick something else anywhere else I ever been ans had an issue. After I asked for something else the lady told me, VERY RUDELY, I can’t do that so she put me on hold. Someone else got on the phone and he was just as rude. He told the lady to put in an order for a cheesesteak For me. She began to yell in the back ground. She got back on the phone and asked what I wanted on it I told her. She she asked do I want cheese on fries I told her I don’t want fries with a rude attitude she told me it comes with fries. If I don’t want fries then don’t put them on there what is so difficult and why is such a nasty attitude. I highly recommend you DO NOT order through them, their food is trash and their attitudes are even worse.

LOVE this place. Best subs in West Baltimore. Also these 1 star reviews.... y'all expect food that has traveled 45+ minutes in the back of an Uber to taste like it's fresh out the oven. That's on you. I've only ever eaten here when the food's fresh cooked and it's never been a miss.

Best cheese steak subs in town! Busy, attentive employees! Great cookies and desserts! Order ready within timeframe given. Delightful and tasty treats.

They tell you over the phone you can't order seafood club sandwich because people don't pick it up. So, I proceeded to order my other items. However, when I went to store to order the seafood club and they was out of crabcakes. I didn't like the white lady attitude behind the counter. Some of these workers are very unprofessional, my first time experience was not great I will not return.. Like they care and my son seafood sub had onions in there I didn't ask for.

The seafood club was delicious and sleep inspiring, crammed with a crabcake, shrimp salad and a stack of bacon I requested grilled onions and provolone! Absolutely perfect!!! The lemonade was satisfyingly sweet, crispy french fries closed out an amazing meal amalgamation from the seafood and flavor gods. Enjoy this delicious wonderful place to eat.

This my first time eating here I had read the reviews and it was taking bout bad customers service but it seems like that’s not the only problem they have. Cause apparently I got refried old wings wow this what the world of people spend they hard earned money gets.

If you’re looking for good cheesesteak sub, wing, shrimp salad options, Bill’s Place is clutch. Great customer service every time I go. I recommend the Shrimp Cheesesteak or the Chicken Cheese sub. Great dessert selection as well for a carry out . Actually taste house made and not store bought

I ordered $42 worth of food, had an order number and waited patiently for my food to be told after 1.5 hours they don't deliver to my area. They claimed to have refunded my money and both manager and server were very rude. They could have called me, they had the number or emailed me that fact. They emailed my confirmation of my order.

Mom's is the best an I've been eating Bills since I was in Middle school an still doService: 5/5

Welcome to Bill's - a word about the location and the 2 stars have nothing to do with where this place is but a *warning* That section of West Baltimore Street - shocking....shocking for West Baltimore. Nearly every structure, for 1000 feet in either direction, is half boarded or full on destroyed. Bill's seems to be the 1 place that avoided the mass abandonment of this street and its properties. Proceed with Caution - now the Review. I ordered nearly 20.00 bucks worth of a loaded cheesesteak, and 4 whole wings with fries. Bill's went 1 for 3 - the steak was a gooky mess, fell apart immediately, not supported by a pruneish roll that was instantly soggy 10 minutes later arriving home. The filling tasted okay but a SUPREME let down. The Fries tasted generic, frozen and chewy rather than flavorful and crispy big pass. The whole wings were enjoyable...well fried with good flavor. Try the Teriyaki. So if its Bills, call ahead, grab a big plate of Wings hold the fries and bolt the decimated scene. the cookies looked good and soft but I didn't sample.