Reviews
Ummmmm my credit card has a problem because I spend too much when I go here!! The staff is fabulous I mean like wow. I would never buy online I would only buy in store. Their store manager is exceptional!
I went with some groomsmen to get fitted for a wedding tuxedo. Emma was professional, precise, and a joy to work with. She took great care of us, and gave me solid advice on follow-up tailoring recommendations back home. Could not recommend her more.
I don’t usually review things but I had a great experience scheduling an appointment with Lamar. He took plenty of time to help me a person with not much style sense put together a great wardrobe and troubleshoot a shipping issue. I’ll be a repeat customer for sure.
Excellent customer service! I had a late appointment on a Friday evening and both Joe and his colleague didn't get her name did not mind staying until close to make sure I found the best fit for my suit. I would definitely recommenced visiting this location if you are considering ordering items.
Just wanted to comment to say I had an awesome experience at the Cady Alley location. Gale was patient and super helpful being my first time in the store. I haven't bought anything yet, but the experience alone and of course well made clothes was one of the best I've had in a clothing store to include suitsupply.
Far and away more than I could have ever expected from my first time at a Bonobos store. I came in not knowing what I was doing, and Ben was absolutely stellar in laying everything out for me and detailing each of the cuts/fits for what I was looking for. The atmosphere was very welcoming yet sartorial, and I felt like I was in very competent hands. All credit goes to Ben, and I'll make sure I come back soon for another round of updates.
After reading reviews of their jeans on line I fully intended to purchase a pair of jeans for my boyfriend while I was visiting Georgetown. The service agent who started to help me was polite but clearly not versed in the product or if what they had on hand. While waiting in the awkward silence another sales person did offer a beverage hence 1 star, but upon the return of the sales person with the wrong size- he passed me off to work with another customer.
My experience here was excellent. I was ecstatic with the customer service Joe was incredibly patient and courteous, the clothes fit great usually nothing fits me and the location is really charming.
Best casual attire especially with the work from home development and more employees looking for more relaxed and casual clothes!
Incredibly helpful and friendly staff. I was in and out with 3 fitted dress shirts and a tie incoming via mail within 30 mins. 5/5
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