Reviews
Bagged everything in the bag to go on its side. My disabled father can only grab the loops of the bags to hold the order, he can't hold it any other way because his hands shake too much. Gravy spilled all over the bag and inside the other containers with our pancakes. Not to mention he ordered 2 biscuits and Gravy and 2 pancakes and we got 1 biscuit and 8 pancakes. Do better. Just do better.
Very hateful an took for ever 30 minutes to go thru line... Then got order wrong an refused to fix it cuz I didn't keep receipt but had food atm.... so now I was screwed out of my food an drinks been right an my money... Horrible restaurant!!
Would give 0 starts if I could. Ordered here when they were little to no people and had to wait 15 minutes for my milkshake and when I did finally get the milkshake it was not right flavor of ice cream , when I let the lady who took my order know that it wasn’t the right flavor she rolled her eyes and asked me to pull up front to get a new one. Eventually my husband had to run in after waiting 10 more mins to make sure they hadn’t forgotten about my milkshake. They need better people running this place and not bratty teens who act rude to customers who want to correct their orders.
Dirtiest Braums I've ever been to. All the tables were gross, full of flies. Food was stale, vegetables were soggy and they got the order wrong. I'm sticking to my regular Braums on Shields for good. We were just on this side of town and I'm 9 months pregnant and had a craving. Definitely was disappointed. And the fact that these reviews are months old and the place is still nasty says a lot about management. Do not dine here if you are really wanting good fresh food in a clean environment!!
Took forever. I ordered my food and ordered a large shake. I waited about 10 mins. When I went up and asked the guy said you didn't order a shake. I showed him my receipt then it took another 15 mins. My food was cold by the time I got home.
I receive the wrong order so much I stop coming here I always order a braums burger with bacon and cheese I asked them to add braums sauce instead of ketchup and mayo and extra because they barley put anything on it well once again I'm disappointed with my order they did something much worse not only my braum sauce missing but the meat itself all it was a. Bun and lettuce they said they would remake it just to still get it wrong thus I asked for a refund they added the very things I don't like which is default ketchup and mayo I come once and twice a year now today is the first visit this year and they still don't give me braums sauce even though I asked them to add it instead of ketchup and mayo. Today is my last day coming here I'm taking my money elsewhere who gives me what I paid and ask for
I stopped by with family visiting from out of town and this was the most disgusting Braums I have been to. All the tables were dirty. The front area where condiments should have been was empty and dirty. The ice cream in the front they dip from was melting. I did send an email to let them know all this. I was never contacted by anyone except for an initial email after mine. Please be careful I also slipped trying to get napkins from the front by the register. 6/6/22
They make you move out so they don't get counted for how long you been there and it's ridiculous is fast food so this one here it's a one store I really didn't want to rate them any stars
BAD FIRST EXPERIENCE, EVERYTHING IS WRONG WITH THIS PLACE, I HAVE VISITED OTHER BRAUM'S RESTAURANTS BUT HERE WE DID BADLY, CUSTOMER SERVICE IS LOUSY THEY DO NOT PAY ATTENTION TO YOU AND THE SHAKES ARE POORLY MADE NK THEY TAKE THE TIME TO PREPARE THEM BUT THEY DELIVER THEM HALF DONE.
I went through the drive thru and ordered biscuit and gravy.. biscuits was so yuk! They tasted old.