Reviews
I’ve rented homes all over Albuquerque and have dealt with some of the worst communication, lack of care when problems come up, and property owners wanting to solve problems and cheaply and poorly as possible. This is by far the best experience I have ever had as a renter. The staff is always prompt to respond to emails, maintenance requests, etc. They are also incredibly pleasant to communicate with. Any broken our outdated utilities in the house always get replaced without dispute, and things are always in working order in a timely matter. Brittney and Brandy have been so quick to answer my questions and keep me updated on the status of paperwork, communication with the owner and maintenance requests. Moving in was a breeze, as they made the process easy and manageable. They also made sure I had everything switched over to my name and accounts, and gave me plenty of time to do so. It feels like they genuinely care about the comfort and livability of the rental homes. Very happy renting from this company and plan on staying in this home for a while.
Brickleys was a great experience! Communication was fast, easy and great! Very easy process from the application process, to viewing the home, to being very informative with communication on what the next step in the process was, to signing the lease. Love how the portal is very up to date as well and easy to navigate. Very please with how nice Brandy and Brittnee were! Overall very happy with our experience with Brickleys and would definitely recommend this company for renting. :
We have been fortunate to have found Brickleys to rent a home. Process was pretty straightforward. From the day we picked the house to the day we got the home was less than a week. We’ve been in an apartment for the last 7 years and our lease was not going to get renewed due to the apartment complex transitioning to luxury apartments. Brandy was extremely helpful in making sure we provided any and all documentation needed in a timely fashion to guarantee that we optimized our chances to get the home. With the amount of people looking to rent we are grateful to have been approved for this house. We’re looking forward to our next chapter in Rio Rancho. Thanks Brandy and Brickleys
The process was pretty quick. Brandy was a great help answering all my questions and taking us through the application process. Very excited for our move. Everything was smooth and the communication was exceptional. We had bin looking for a place to move into for awhile but nothing beat the experience I had through Brickleys. Definitely recommended for anyone looking to lease.
I'm so glad we found this company. We recently moved out here on military orders and had limited time to find a rental home. First off, We used a couple other companies at first that we found through Zillow and did a few showings. We were pretty disappointed. We were running g into issues left and right with communication issues first, and then we would go do a tour and the house would be absolutely disgusting. Then we found Brickley. Right off the bat, the homes on thier website looked night and day nicer than what Zillow was offering and we found a couple that were not on Zillow at all. One to include the perfect house. The right one. We applied immediately and started the process. This company is very thorough in thier application process and it did take just under week to get a lease written up. In that week, we checked out a few other homes through Brickley and I must say, they actually looked like all the pictures showed, unlike other companies that used old photos and didn't show the true nature of the home. Every single house we looked at through Brickley was nice. But overall we got the only one that really stood put above the rest. Thank you Brandy for making this a pleasant experience and for following up with us in a timely fashion when we emailed. I definitley reccomend this company if anyone needs a rental in the Albuquerque area.
6 years after renting from this company I am still getting harassed by them. In 2017 I was living in a Prickleys Property Solutions property. I had a falling out with my roommate at the time and moved out. I had my name striken from the lease and moved on with my life. In 2021 when I went to buy my first home I discovered that Brickleys had been inaccurately reporting my rent for the last 4 years to the credit bureaus. This caused a huge pain for me as I had to call them and establish that I had not done business with them since 2017, that I wanted this off my report, and that this has created a liability for damages to me by Brickleys. After a month of phone calls I got the issue resolved, or so I thought. Last year in 2022 I received emails about renewing the lease for a house I had not lived in for 5 years. The former roommate still lives there and they still had not updated their records. I told them in very certain terms that further communication about this property will be considered harassment. Yesterday I received another email to renew the lease for the property I have not lived in for 6 years now. The lady on the phone was rude when I called understandably upset. After 6 years, multiple phone calls, inaccurate reporting on my credit and lease renewal emails for a property I have not lived at in more than half a decade, I wonder will they this company try to sue me for back rent on this property, or come after me for damages to the property more than half a decade after my former roommate took over 100% liability for the property. Ridiculous.
I never rented from Brickelys, so I don’t got anything to say about their company, but I was interested in place. However, after my first call over a week ago, I felt the secretary was rude, I read other reviews and I agree whoever answers the phone Is a total snot, last 3 calls! Not friendly, is a mute all the way through, barely answers your questions and feels like she annoyed if you asks question. If you end the conversation with a bye or have a good day, except a hang up.
My roommate and I had a pleasant move-in process- it was timely, professional, informative and helpful. It was exactly what we needed! Working with Brickley's gave use the ease and clarity that we needed to feel confident in our move.
Brickleys managed our property as rental for more than 10 years. We were very happy with their service. They always respond quickly and address the concerns promptly. Recently, we used their real estate services to sell our house. Nick did a thorough market analysis, and staged the house to sell. It sold within a week!!! Thank you Brickleys. You are an awesome team.
Working with Brickleys was a great process for renting a new home. It was extremely easy to view the properties of our choice. Once we decided to apply, working with Brandy was amazing. She is very knowledgeable and helpful. I had many questions as it was my first time going through a rental agency but she was more than accommodating. The entire process has been pleasant with Brickleys and we are very happy in our new home!