Broadwater Hot Springs & Fitness

Nicely renovated from the hot springs of yesteryear. There's a large warm pool (too cold for me on a February night but lots of kids splashing around enjoying it) a small hot pool and a tiny cold pool for those masochists out there. Poolside beer service which is a nice touch. Locker rooms are adequate, towels are a dollar extra. Lots of families here, it was a little crowded for my taste, but at $9 a head and a chance to stretch instead of sticking to the interstate on your way elsewhere, it's a pretty good bargain. Would like to try the sauna next time.
4 8 years ago (04-03-2018)

The kids love to play in the kids Zone, however it's in such bad shape. As I sat watching them play ( in the very small sitting area) a zip tie popped off of the structure. As I examined it further I noticed a lot of "jerry-rigged" fixes in the net. Most of the netting was supported by the very zip ties that I had just seen fall. Not sure if this structure is safe or legal. Wish I knew who they went through for insurance. Not impressed. Probably won't go back unless they remodel this area. Update: Thanks for your response but it is not in good condition. Also I visited the restaurant with a friend yesterday and was very disappointed. $9 for a cereal bowl size of Mac and cheese. To make this same portion at home it would cost maybe a dollar. The taste was good but the cheese sauce was a little watery. It came with no sides. I ordered a side salad for $4 more and it showed up in the same size bowl. Great for a salad, not for an entree. My friend ordered a glass of wine. It came to her in a cup that did not look much bigger than a Dixie cup and was $7. The service was good, the decor beautiful, the menu options were overrated. Needs some work. I'm glad you check your reviews and take the time to respond. I sincerely hope you value the reviews that are given and make changes as needed. Your costumers fuel your business and your ability to listen will make or break you. Good luck.
2 8 years ago (10-04-2018)

I've enjoyed all the pools and with a week's pass it is very affordable, lovely outdoor setting with a creek running in back, friendly and helpful staff. The only reason it is 3 stars for me is it lacks the deep, sulphur minerals content I prefer at a hot springs. 😎
3 8 years ago (06-06-2018)

Edit: Updating to 1 star because of owner's response. I'm not a bot - yes I do travel a lot, and I write reviews in groups sometimes. Your beer was probably flat because the server was very slow and it sat around. Hope you can fix the issues and work on your customer service skills. Love the new renovations. Unfortunately, the food quality was low to go alongside the small portions, and the service was aloof and slow. Additionally, the beer was pretty flat. I hope they can work out the kinks because I would be happy to make this a regular spot.
1 9 years ago (27-02-2018)

Wonderful hot springs. Could be a little more of a "natural" hot springs but it's okay. Clean locker rooms with awesome amenities. Saturdays are busy! Just plan ahead. Four pools overall to choose from. Food and drinks can be ordered poolside which is awesome. I have never had the food but it looks and smells good.
5 8 years ago (03-04-2018)