Broadway Management Group

Edit 05/03/22: Received a response to my email and then spoke with John from maintenance on the phone. Owner of property does not know who owns fence. I will be hiring a surveyor to determine who owns the fence or whether it follows the property line. I will update once we move forward with a resolution. I would give them zero stars if I could. I live beside a property owned Broadway Property Management and have seen firsthand how little they take care of their properties. The fence, which they advertise on their website as a selling point when I've seen the property listed, is in complete disrepair. It's collapsing into our property. I've contacted them multiple times by phone and I'm transferred to maintenance or to the owner. It always goes to voicemail and no one ever calls back. All emails go unanswered. They have no respect for their tenants or neighborhoods where they own property and should be avoided at all costs.

Maintenance service sucks. I hardly call on maintenance but when I do need them they never come. I guess there is a big difference between people actually paying rent and other’s who have government help. To live in one of their houses On sort of the decedent part of town you would think they would make sure the up keep of the property is maintained but that’s a joke. I wouldn’t rent another house from them again nor would I recommend anyone to them. I really wonder if they keep the apartments they have up.

Are you looking to be ignored? Enjoy having all your calls to maintenance go to voicemail? Well look no further then BMG. Here you'll find that no one will ever return a phone call, common decency out the window. Better be persistent about being on top of calling maintenance because they will NEVER call you back. Customer service is dead here, and that's just how it is I guess. Lack of answers, no replies to requests, and they will allow the building drainage to back up and now your stuck with the consequences. Obviously I wish I could give less stars but I guess Google doesn't want to hurt a soulless companies feelings by letting me rate it 0/5 but yeah its that bad 0/5.

Stay away from these rental units, they are in bad shape and nasty. There is not enough parking space. Getting some fixed is painful, you will need to call about the same issue over and over again but they will ignore you. The maintenance manager is rude and condescending. Cockroaches are everywhere, I tried to kill them for months without success, and they never sent an exterminator. Make sure you keep a copy of your check, they will lose it and try to charge you a late fee. They are relatively cheaper but your life there will be miserable.

My mother and my sister's 3 month old baby is left with no electricity and it's suppose to be 37° tonight. I have a written record of calling them since 9:24 with either no answer or little help. Gwen Francis mocked My mother when she called at 3:36pm stating there is still time. I was left to call a private electrical company who couldn't help me because they needed verbal consent. I finally called LG&E to go out and see what they could do and they gentleman told my mother it was a bad main breaker. My mother lost all her good in her fridge. I have a written document, KRS383.595 - Landlords maintenance obligations and agreements and recorded phone calls ready. I'll be contacting my attorney in the morning and they'll be hearing from them as this is ABSOLUTELY UNACCEPTABLE. Don't waste your time.

Staff will work with you the best they can. Very kind/open hearted people!! Kinda hard to initially get in touch w/ anyone; but they are extremely busy I have learned. I have only good things to say about them all in about year and half I've lived under their management.

Broadway management are inconsiderate! I was renting with BMG for a year and some change & then they sold my property w/o saying anything to me.. which led to a new landlord who changed my lease terms, and me losing my apartment!

Don't go here to rent if you have past drug charges. No matter how much you have changed or how well you have succeeded they denied me upfront just off me telling them. My charges are almost 5 yrs old

Stonebridge Landing Broadway Management Group is a Corporate is the worst complex to live in, their management is nasty. When something is damaged in the apt dont really fix it. In a way the administration likes to put a band aid over the problem instead of fixing the issue.Lets say the bathroom has rust on the walls they will simply paint over it. They never fix it properly. When a situation arises, the administration never investigates the situation, it only assumes what they think without any evidence, they make a decision without any type of investigation.

Originally said they were great. The house was not up to par The house was also not livable when they said it would be Staff weren't honest about the neighborhood Maintenance didn't fix anything Stove was WIRED incorrectly Dryer plug in available but no vent? No hot water even after they said it was fixed Absolutely the worse paint and flooring job I've ever seen. Driveway is torn up with giant pot holes Overgrowth on the AC unit outside AC and heat takes a few hours to change the temperature inside the house Front door is messed up, the lock part is hollowed out and has insulation in there instead The fence has holes and is broken. Walls are Terrible, holes that have been drywall stuffed in but not correctly Giant board nailed into the wall to cover a hole in the wall The stove also doesn't have a bottom heating coil for the oven Some windows don't even have locks! Some Vents are destroyed DISCLAIMER*** they had almost a full month to correct this. Would rather break the lease than live here. Don't do business here if you value quality