Buckles Childrens Shoe Boutique

My name is Jazzmine Nolan, from St. Louis, MO. I was in Atlanta for business this week. I’ve been searching for male shoes size 6 high and low for two weeks at home both in store and online but nobody carried shoes worth purchasing at this size. I was sitting outside the Atlanta airport calling male shoe boutiques for an hour. I called this store and she told me she had a wall of shoes in this size. Sherry sent me a picture of everything she had and she had them in stock. The only problem I had was I was at the airport and she was 45 minutes away driving in Atlanta traffic. We looked into Uber and two other delivery options; no luck. Her daughter volunteered to catch the train to the airport to bring me the shoes. Sherry closed the store and took her daughter to the Marta for me. I wanted to cry at this point but I’m sure everybody in the airport would have thought something was wrong so I pulled it together. I had 1 1/2hrs until my flight boarded, it was already 3:30pm. My anxiety was 2,000, Sherrys daughter assured me that she was coming and would make it in time. She got off the train, spoke to security and got me the shoes in enough time for me to make my flight which is where I’m typing this review. Most people would say “Why go through this for some shoes!?” It was about who the shoes were for back home and to be frank I’ve spent $400+ on shoes before and I’ve never been treated with such consideration, understanding and above and beyond customer service. I am a business consultant and I work with small businesses through my firm everyday for 7 years and this is the level of humility we need SNE’s to possess around the world for entire communities to continue to thrive. Not only has Sherry and her family gained a life long customer in me but I’ll be spreading the word for more customers to come. Thank You Sherry and Melanie

This is the place to go for kids shoes. They are knowledgeable in sizes, fits, and styles. They have shoes that are sold out in other places. A bit pricey, but you get quality service and product.

Our go-to shoe store. The owner is knowledgeable, patient and kind. The store is also fully stocked with lots of quality shoes for both boys and girls and all styles and for all seasons. It's so great to have a store that focuses on kids shoes. Highly recommend.

Sherri is incredibly nice! So helpful and genuine, I will keep buying from her. Great quality selection too.

We had the best experience here! Sherry was friendly, knowledgeable and not pushy- a perfect combo for shopping for “real” first shoes for my son! The selection for boys and girls is wonderful- so many options for dress and casual shoes. We have already decided to purchase all future shoes here- we know my son will be sized correctly and get cute shoes and that we will receive great service. Definitely worth the drive and easy to park right in front of the store.

As other dissatisfied reviewers emphasize, the service is rude and the prices are high. It seems like the same people have worked here for a long time, but they don't actually want to sell shoes for a living. The boys selection is much smaller than the girls, and while I was trying to find a shoe that we liked and fit well, the sales person didn't even care to fetch shoes for them to try on. She said offhandedly that they wouldn't look good, or didn't come in the right size even though we had just tried a very similar shoe from the same company. At one point she said that my son looked like an old man. I happened to be in the store a second time, and that time she was complaining to a customer about how tedious a previous customer was, so mine wasn't just a bad day. We needed the shoes, so afterward we went to a discount store that ended up having better service and some similar quality shoes for half the price. Next time we'll skip the hassle and save the money; I can decide whether my toddler looks good in a pair of shoes all on my own.

Sherry was so helpful and great with my little guy. He just started walking and I haven’t been able to find any shoes that fit his chubby foot. She immediately knew which shoes would work for him and helped me find versatile shoes so I didn’t have to buy 5 pairs since he’ll out grow them so quickly.

I found this store after looking and LOOKING for shoes for my son who has very narrow feet and was a first walker at the time. We had been everywhere and tried every brand. I saw online that this store carried Naturino, which is a brand that can work for narrow footed kids. I was desperate, so drove the 12 miles to give it a try. Long story short, we walked out of there with the only pair of shoes to fit my baby son after trying on about 20 different pair at several stores. Since then we make a trip to Buckles to buy him a pair whenever he needs a new size. They do a great job sizing/fitting and generally we end up with Naturino which are very cute and work wonderfully for both my kids, though they are a spendy brand for kids shoes. But hey, you do what you gotta do when your kid has hard to fit feet. Buckles makes it easy!

I am always recognized even masked! when I enter the store and am greeted warmly. The shoes are always a great fit—even for a boy with thick, wide feet and they hold up very well, enduring the rough and rumble world of toddlers.

Excellent shopping experience! I have 3 boys and the clerk will even help my mom fit my boys in the right shoe with a drawing of their foot if we're all too busy to come to the store. Very friendly and the shoes are on the pricier side because the quality is so great!