Budget Truck Rental

The Front Desk lady was extremely rude. I will never rent from Budget Again. They really need to step their Customer Service game up if they expect to retain customers.

Set up and reserved truck a month in advance. They call me 30 minutes before I am supposed to be at their location to say there is no truck for me to pick up! Gave me no options , say corporate gave truck to someone else. Will never use Budget again. Btw...Penske was able to put me in a truck with the very short notice given to them.

Hands down the most rude staff of any location... ever. Very short, dismissive and disrespectful. The annoyance in their tone and their face and body language says they'd rather not be bothered for anything. I can't imagine a better place to shut down or restaff with better people.

This place needs a course in public relations and customer care if it wasn't for the price we would go elsewhere

Could not have been more rude this morning at drop off. Great selection of cars though, and friendly at pick up.

Typical car rental experience. It would be nice if the people on the other end of the phone would be on the same page as the person at the counter. Full size cars to them aren't what are considered full size to the rest of the world.