Reviews
Now only is this location hit or miss they always seem to be out of something important, it honestly looks abandoned. Half of the drive thru signage has been missing for months. Since they still have no inside ordering or pickup you have to try and navigate the mind field which is their parking lot. Deep tire shallowing suspension wrecking potholes EVERYWHERE. They closed an excellent Burger King on Warren and Wyoming but kept this one open? I can't believe a store of a multi national chain could get in such disrepair for so long. I recently tried to order the Ghost Pepper Whopper and they didn't know what it was.
Order a whopper meal medium and a whopper sandwich. No fries no soda was added from me ordering and paying online. Send my husband to pick it up . Just to burgers for $17 . Trying to call but no answer. Called 8 times even though the store is open. No one would answer. Send my husband back with a screen shot of the order to get my drink and fries. Smh. This is why we don't have fast food places in our city. Because of the poor customer service.
Just received raw chicken. Food poisoning Not worth $26
Ordered 2 Ghost Pepper sandwichs and a medium fry. Asked for my food to be fresh. I was in and out. My food was fresh and steaming hot. The crew did a wonderful job. I have absolutely no complaints. Thank you.
My fries were hot and my nuggets were really hot but my burger was cold. I thought that was so weird because the cheese had not been melted. That mean the meat had to be cold when they put the cheese on it. Why would your you serve your customers cold food. Just say you don't have any burgers ready at this time.
The employees at this location are truly amazing people. I would drive 20 miles out of my way just to come here because the people are that great. I've been blown away by customer experience very few times in my life but this experience tops the list. I will definitely be back and make it a regular stop
Since I've left negative ratings before, I felt obligated to leave this one today. The drive thru cashier had a very pleasant personality and was very professional. but for some reason.....My food was Excellent today!!! I have never had my food so hot that I couldn't eat it from this location before. I really appreciate when I get food that isn't cold. So Kudos to 9871 Livernois today because you made my day!
So I just ordered from them off Uber Eat .. The family bundle you get 3 whoppers 3 cheese burger in 3 fries . Oh and I also ordered 16 nuggets but that wasn’t included in the bundle . So I called to make sure it was sauce in the bag . A young man answer the phone Very Rude wouldn’t let me talk . So he hangs up. For when my food get here I don’t even have half of what I was suppose to have.. So I call back to let them know he answers again and we like well you have to make a complaint y if you did you job right . It’s crazy man if you don’t want to work just quit your job …Y’all are sad man..
Service was nice, but the food wasn't good. Not sure what Burger King has done to their food but there's really something wrong with the taste. The taste of their whopper isn't the same. I remember when I was young I loved Burger King the taste of their Whopper Jr. and Whopper was like no other. Now I just hate going to Burger King. Every so often I'd go to a Burger King to see if they brought their famous tasting Whopper back. But everytime I'm disappointed. Come on Burger King please get it together.
The cashier did not appear friendly at all. She never smiled, welcomed me, asked me how I was doing, etc. They only had one person on the grill and after waiting a few minutes for my order, I asked for a courtesy drink and they refused to offer one to me. They did not appear very busy at all as there was no one in line ahead of me or after me and the drive-thru was not overflowing with cars. They really need to approve their customer service skills. That makes it hard for the ones whom are screaming for $15 and work very hard, have excellent customer service skills and care about their jobs to convince the public that they are worthy of it. On the flip side, the food was good and my order was correct.
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