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Reviews, get directions and contact details for Caliber Collision

Caliber Collision
"Caliber Collision didn’t become the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to our teammates, our customers and our communities. Caliber offers a network of 1,500+ convenient repair centers throughout 40 states in the U.S. to meet your service needs all year round with an industry-best limited lifetime warranty that protects you for as long as you own the vehicle. While it’s not easy to turn an auto accident into a memorable service experience, our teammates are committed to providing 100% customer service and satisfaction. So, when you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life."
Address: 115 S Dwelle Street , Charlotte 28208, NC, US
Phone: (704) 644-4911
State: NC
City: Charlotte
Zip Code: 28208


opening hours

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00


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Reviews
Jim and his team did a fantastic job and have topnotch customer service. They were very diligent and stand by the workmanship put in to the auto-body work. They kept me informed of the status to fix my car from an auto accident. This was a pretty large accident with additional damages caused by towers who proceeded to wreck my car. They addressed any and all concerns and went above and beyond to make sure very thing was perfect! There is no other company I trust to fix my car...not even the dealership I bought my car from. Here are a before and after photos. Nothing short of miracle work!Services: Brakes
Someone rear ended my car, and thankfully my insurance got my car to this location. They kept me up to date the entire time, they were informative and even cleaned my car once everything was repaired. Great job, great service, thank you!Services: Body & Trim
Ryan at Caliber is an absolute service all star! He did a great job communicating with me as the repairs were being done. I was blown away by his level of customer service. I recommend seeing Ryan if you need help with your vehicle. By far, one of the best customer service experiences I’ve ever had!Services: Steering & suspension repair
Quality and customer service were superior. Only complaint about the experience was that there was either a lack of communication or miscommunication regarding when my truck was going to be finished with regard to when I needed to return my rental vehicle. As a result the rental company tried to charge me personally for two extra days when in fact my truck was not finished and I did not have it back yet. I was able to communicate with the insurance company and get it resolved. The technician provided timely and sufficient updates about delays in parts and the extent of damage. Would highly recommend them for all your collision and auto body needs.Services: Body & Trim
Caliber Collision was great to work with. It's never fun to have your car in the shop. The repairs needed on my car were extensive. The staff kept up with us with regular updates. We knew about each step of the repair process. If we ever need repair services our first choice will be Caliber Collision.Services: Auto engine diagnostic
I had my 2018 Jeep Rubicon repairs by Caliber Collision and they did a fantastic job. Highly Recommend!Services: Body & Trim
Awesome job. I was kept completely informed about the job. Harris Guidroz Jr. kept us completely informed and answered all my questions, and even sent pictures. Took a while, but had to wait for parts. I'd rather take the time just knowing everything is being done professionally!!!!!Services: Body & Trim
The team got my vehicle repaired back to showroom condition. They kept me informed to the progress. They help make a problem less painful!Service: Body & Trim
I sent out my vehicle 2018 Silverado, Andrew Kilby made sure everything was squared away, gave me excellent service, made sure everything on my car was up to date. Couldn’t ask for better service. Thank you for taking the time to go into to detail. High recommend this place!
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