Reviews
Awful people who make a living screwing hard working Americans. DO NOT GIVE THEM YOUR BUSINESS!!! CALL A DIFFERENT TOW COMPANY!!! SERVICE IS TERRIBLE!!! The only good reviews they have are because they tell their employees to write reviews. If you scroll through the list oh, there is 10 one star reviews for every good review.
Arrived ahead of schedule. Very secure hitching. Let me know my tires were low. Even dropped it in the driveway for me. I feel bad for all the negative reviews. If you parked illegally, you deserve to be towed. Predatory towing company??? Yeah, right. Name a towing company that doesn't take advantage of terrible drivers. Oh, that's right; that's what towing companies are for. If you genuinely need assistance, this company will take care of you. If you parked like an idiot, they will impound your car to the convenience of the rest of us.
Worst Towing company ever! Do not hire these people to work for your company. They iIlegally towed my friend's car. She was parked in a visitor parking area at my apartment complex and they towed her car!!!!!!! It took 4 hours out of my night to talk to the worker named Logan who was extremely disrespectful and rude. He initially said it would be $48 to get the car and then changed it to $109 bc apparently I was rude?! In which I was not rude but very upset that they WRONGFULLY towed the car! He had no documentation or anything to prove that she was parked in an incorrect area. After fighting for 4 days I was finally able to get my refund but that doesn't change the fact that they iilegally towed the car and ruined our night. Isn't this considered stealing? I have lived in my apartment complex for a year and never had an issue until now. CamCar needs to get their crap together!!
Well, unfortunately I am rating as the stereotypical reviewer. My story starts with a small red parking pass. As I was fearful of leaving my car on the street for the weekend, my friend offered to obtain a pass in order to park in her apartment's parking lot. She mentioned that the person that gave her the pass seemed oblivious and confused on the matter. After she explained that all he needed to do was date and time stamp the pass, he did so and we were on our way. After a long weekend, as we pulled in to the apartment complex I noticed my car was no where to be found. My friend immediately called the office but no response due to it being 9 am on a Sunday. So, we called the tow company that handles the lot and headed their way soon after knowing they towed my car. We get there and speak with the gentleman at the desk. He explained that he needed to wait until his driver got back, which was fine. After 5 minutes or so, his driver showed up and he went to find out why they towed my car. He took a look at the pass to find that the date seemed to be altered. I told him that the pass was in my locked car all weekend and the keys were in my possession. He told me that he would have to call the apartment complex in order to work things out and or wait until Monday for his bosses to be in the office. So, he could not contact anyone from the apartment complex main office because it was early Sunday morning and said if I wanted my car I would have to pay for it. I could not leave my car mainly because I live two hours away. So, I paid the $114 and expected to resolve the situation Monday. The gentleman gave me a business card with two names on the back and told me to call Monday after 8am. I was assuming they would work it out with the apartment complex. Oh how I was wrong. It is now the day after, Monday, and I try and contact one of the men on the back of the business card. I was put on hold for thirty seconds and then was told he was busy and asked if I wanted to continue to hold or leave a message. I left a message and expected a phone call there soon after. The gentleman never contacted me, so I figured I would wait until Tuesday. Before I get into my last bit of information, I must also explain why I called the towing company instead of the apartment complex. Well, I did call the apartment complex and they told me to have my friend who lives in turn complex, pay me the $114. They said they would take off the amount off her next month's rent. Well, I assumed it would be easier to just have the company call the towing company and have them credit the amount back to my account. Once again, I was wrong. He just wanted to take the easy way out. It is half way through the month. What if my friend did not have $114? Do they expect me to wait? No...I had been misdirected and misused for the last time. I called Camcar towing Tuesday and politely gave them my information and series of events that had taken place. My goal was to have someone from the Camcar contact the apartment complex to work things out in order to have my payment canceled or credited back to my account. The gentleman on the phone told me it was not their problem since the pass was altered. I told him I understood that and I just wanted the two companies to communicate. He did not want anything to do with it and he kept deflecting and avoiding. I was fed up with the conversation and said thanks and hung up. Instead of calling back and getting nowhere, I decided to take to the review section on Google. Mind you, this is a specific scenario but it shows how Camcar works in the way of customer service. If you run into the same situation with Camcar I suggest talking in person when both offices are open. The gentleman I spoke with in person showed some empathy, but as soon as you get on the phone with them they are rude and insensitive. I am not one to post a a negative review but I wish to shed some light for future customers/problems. If you read this far, I assume you are a potential customer or work for Camcar. Good luck to both.
These are true con artists. Camcar towed my husband's car when it was legally parked in his authorized parking space with his parking pass. The company admitted to the police they "made a mistake", but they still held my husband's car for ransom until he paid their $150.00 fine. He was told his parking pass was "missing", which I know is a lie, because I saw it last night. These charlatans will be exposed, and I am contacting the BBB.
My car broke down in a Lowe's parking lot. I called State Farm and they sent a driver from CamCar. I received a text with the ETA and they arrived at the time as promised. The driver was very professional. I had it towed back to my home and he parked it where I asked. No complaints!
This company is a huge scam. They towed my vehicle from my apartment when it had the sticker and when I called to ask what was going on, they just hung up on me. However, that wasn’t going to stay like that. I filled a complaint with the BBB and the Attorney General. What they do is a complete scam. I was charged $237 for getting my vehicle back.
My experience as an employee has been a nightmare. The owner is holding my pay illegally. I am now having to go through legal channels to obtain my legally earned wages for my labor. Several employees had their paychecks bounce. I would not recommend them as an employer or a reputable company to use for any service. If i could provide negative rating, I would.
Brett towed our car last night, which sucked. But he was so nice and understanding! He helped us out alot. We aren't from a big town, so we appreciate all he did! He definitely deserves a raise! Can't praise him enough!
Camcar well known for predatory towing practices . Not legal towing where there was a sign, lack of permit, etc. Were talking about hitching up cars lawfully parked and carting them off then holding the cars owners hostage for ransom. Local authorities will not deal with these people, the only plausible explanation I can think of is the kickbacks. CPD? Columbus Prosecutor?