Canadian Tire Jumpstart

I think your awsome for supporting the broncos hockey i am proud to shop at your stores. Its hard to find company's willing to put there money where there mouth is. From calgary alberta always watching companys that care.
5 7 years ago (14-04-2018)

I recently wanted to purchase and install winter tires for my vehicle, and contacted the Whitby north location to do so. The man who I spoke to insisted he could not look up my tires by using the make and model of my vehicle...something I know to be untrue as I’d just gotten quotes from 3 other shops. When I pressed him, he pulled the phone away and said ‘Jesus ****ing Christ with this woman!’, thinking I couldn’t hear him. I complained to the manager immediately, and he took my name and phone number down. I never heard back from him. I called head office 2 weeks later to notify them of this incident, and the very kind woman I spoke to said I’d be hearing back from someone ASAP. That was over a week ago. You guys are really killing it in the customer service department! Things must be going well for you financially if you’re able to literally allow your staff to swear at your customers with zero repercussions and zero acknowledgement of wrongdoing. Thanks for saving me the trouble of ever visiting any of your stores again.
1 7 years ago (23-02-2018)

Love the jumpstart program, has helped me put my boys in sports i couldn't afford at the times
5 7 years ago (24-04-2018)

Great place to work. Management has a good direction.
5 7 years ago (05-05-2018)

The mechanic removed my 4 wheels following my request to check and change the brakes. When he finished changing the brakes I tried the car and everything was fine. 4 days later I was on Highway 35 with my wife and kids and I heard a weird noise that was getting louder, so I was on the shoulder lane. I heard a loud and dry noise, so I left the vehicle to find that my wheel was out and the bots were scattered on the highway. I was in shock and my little family too. I then put everything in place and I went to complain directly to the supervisor. The supervisor tells me it's my fault since the rims were not buying at the canadian shoots. I called the customer service and he seemed to be worried and understandable until the agent told me he was going to call the Supervisor for his version of the facts. Then he CALL ME BACK TO SAY THAT MY STORY IS BIZARRE AND THERES NOTHING TO DO ABOUT MY SITUATION IN SUMMARY ME AND MY SMALL FAMILY ARE AT RISK OF DEATH FROM THE MECHANICIAN WHO MISELVED THE WHEEL AND CANADIANTIRE AGAINST MY SITUATION. PS: BE CAREFUL WHEN YOUR DOING YOUR MECHANICS TO CANADIAN TIRE. (St-bruno)
1 7 years ago (20-02-2018)