Cannon's Custom Cakes And Bakery

I order a cake to a photoshoot for my daughters 1st birthday. I was very careful with the cake driving to bye bye baby on my 2017 Toyota Sienna very stable minivan and when I open the box the frosty around the cake was completely falling off and had fallen off on one half of the cake. The top layer of the cake was falling apart. I took a video and pictures and wanted the refund but they didn't care at all. They are very nice when you go and buy there cakes but don't take responsibility when they messed up. Also the frosty and cake tasted old and probably the reason why it fell apart. I want to upload the pictures but it is not giving me the option to. One's I can I will upload them. They just offered me a 20% coupon for a future purchase. Not good enough for me. I will make it my hobby to take as many customers away from this place. Horrible!!!
1 8 years ago (30-05-2018)

Cannons Bakery did a wonderful job on my daughter's birthday cake. The cake was moist and delicious. Kathy was so much help. She's the best. She worked with me from start to finish. It was exactly what I wanted!
5 8 years ago (25-03-2018)

Went in to order my twins a birthday cake. Ordered a dozen petit fours as well, a few of each on display. One was a white chocolate covered carrott cake. I don't even like carrott cake. But I'm pretty sure that is what Heaven tastes like. Amazing is an understatement
5 8 years ago (27-02-2018)

Love this place!! And the lady we had waiting on us was so friendly (even though she wouldnt give me a free cheesecake lol).
5 8 years ago (01-03-2018)

I ordered a cake,it was suppose to be 3 books stacked diagonal with whipped cream but that didn’t happen instead I received a dry 3 tier cake with butter icing.my family and I don’t eat buttercream,the pastry told me that I didn’t ask for whipped if I had the lady that been working for him for 15yrs would had informed me that the cake can’t b made with whipped cream,basically the whole cake went to waste .He was not customer friendly !!! Oh $158 down the drain
2 8 years ago (22-05-2018)