Reviews
Was super excited to visit this Landmark Carhartt store. The store is really nice, clean and well stocked. Parking is a little difficult to find as it's located within the Wayne University. Everything is really nice except for the fact that the store reeked of pot. That one thing that really made us walk away from the store. Looks like the employees are getting high during thier breaks. Didn't get anything as I didn't want my brand new merchandise to smell like pot.
Be prepared to job some MOney!! Really awesome spot, smaller than I thought it was going to be on the inside. Kind of hard to find right away; but the service was great. They definitely have a small section for babies and woman though. Also has single stall bathrooms Incase anyone needed to know
As the owner of The Bresource Room, my staff and I had an understanding that we could utilize space at Carhartt for our first summer camp and related events. A thorough description was given as to how the space would be used. We explained how we service children diagnosed with autism and confirmed dates for our camp. On the first day of camp, there was an incident, in which the autistic kiddo was eloping and sitting in displays. Yes, we understood this was not acceptable but once again it was day one. The first day was a day of observation to see what would be needed to prevent elopement and potential damage to property. The manager was not present and never communicated with me or my staff directly. However, one of Carhartt worker complained and subsequently pulled the plug on our program. Rather abruptly, we were given suggestions for other spaces or accommodations in the space could be made to prevent. After making several attempts to call and email there was no response. On a day of camp, Carhartt cancelled without giving any advance notice and this negatively affected our camp. Families paid and we had to make adjustments on the fly with limited resources. The manager and staff did not seem to care. He stated that someone from headquarters would reach out to us for a final decision, but no one ever did. We were denied an opportunity for a follow-up discussion to see if it could work and were barred from using the space. We understand how the environment may not have been exactly kid friendly. However, the failure of Carhartt management to communicate with me and their complete disregard for our summer program or families was both callous and unprofessional. These collective actions come across as discriminatory against individuals with special needs and African Americans in general. How could Carhartt operate a business in a predominately black community and display such a lack of compassion and disrespect for the residents.
I coordinate the workwear purchases for myself and about 15 coworkers every Spring and Fall. Everyone at the store is very helpful and accommodating. Adam especially makes everything easy for us, he keeps everything well organized, is super knowledgeable, and is excellent about keeping me informed. The level of service is amazing which is now something that's hard to find.
Stopped in today to grab a few Christmas gifts, was assisted by Will. He was so genuinely nice and helpful and went well above and beyond. Highly recommend coming down to midtown for any of your Carhartt needs. Seven thumbs up.
To be honest this store is a waste of time! As a tradesmen I went looking for some work clothes and this store mainly has casual apparel without a wide range of sizes. I went looking for a large/tall heavyweight hoodie and they didn’t have any. Better to just order what you want online
I went in to buy flame resistant bibs for women. They don't carry any FR in store, which is fine. I look online and they only have one style for women that are FR, which are maternity. To me, that makes no sense. So, I ask since they make men's FR if they can make one small enough. The answer was no. I then asked if they could make a women's FR pair, and it was followed by a no. They never looked into it, or spoke to anyone else. I then emailed, and called customer service and was simply left with a no. I work in Detroit and LOVE supporting Carhartt, but I am beyond disappointed. Sad to see things are still not equal between men and women.
I got my first Carhartt jacket 12 years ago and when I walked into the Detroit location I was on the hunt for a replacement to the worn out jacket. The sherpa-lined duck canvas jacket without a hood had been discontinued. The hoods get in the way when I am working, they are not practical. We ended up finding a close replacement online, STYLE #104293, and they shipped it to my house. The sales person let me try on a jacket that was said to fit like the one I ordered.... I thought it was perfect. I received my new sherpa-lined jacket in the mail and upon unboxing I could not get the zipper undone. I had to put the jacket on like a t-shirt. After a few minutes I got the zipper free, but it was another challenge to get the zipper to catch and zip-up again. I know I could use zipper wax, but for $140 it should work perfectly out of the bag, new. The fitment was poor. It was really baggy compared to the size comparison the sales person had my try on in the store. I felt like I was wearing my dads jacket back when I was a kid. The duck canvas material does not feel as robust as the jacket I purchased 12 years ago. I will be returning the jacket and on the hunt for another company that makes something similar to what I use to have. This is disappointing to me because I loved that jacket and I really loved supporting a business from Detroit, but the jackets arn't even made here in the great state of Michigan anymore. I hope Carhartt can come around again and make a great product for us working men of the great USA.
Excellent customer service. Great selection. This brand is famous for its durability and outstanding quality.
Been wearing carhartt for years but now a days carhartt is a disappointment. the fitment of the clothing is poor at best everything is super baggie and short now. I guess this what happens when you go woke and hire a bunch of soy boys to design the clothing.