Carvel Ice Cream

The new owners are so cheap. This is a photo of my medium soft serve. It is supposed to be swirled to the top like every Carvel I’ve ever been too and what is shown in all of the advertisements. Notice how there are barely any sprinkles. I’ve been here 3 times and every time my ice cream is melted and not swirled to the top. It is family owned so they are clearly trying to cut corners on spending money and I never had any problems with the previous owners.

I've been to great carvels who give you proper sized sundaes, this place did not know how to make a sundae and I gave them two tries. They refuse to fill up the ice cream cups. Everyone goes to carvel for a decent sized sundae and you pay for extra toppings. These workers sprinkle, and I mean sprinkle, toppings on. They also do not fill up the cups properly and work extremely slow. It is like the owner instructs the workers to not give out the proper amount and to take their time with each order. Here is a photo of my sad "large" sundae.

Waited 10 mins on a line and still ended up leaving with out my order. You would think with so many ppl working a shift they would care to help the one person handling all the orders especially during busy hours. If it's busy your better off getting icecream else where.....

Cute and simple cake was done in 30 minutes my daughter was happy so am i!!thank you guys xoxo

Fine icecream shop, they have gift certificates which your child can won in school contest. Icecream is delicious.

Nice ice cream options, the shake was good too

They are just an ok ice cream store. They don't have many flavors to choose from.

Went here for a large sundae. They barely filled my cup and when I brought it home there was a large piece of hair in it. I took it back and they refused a refund. I also paid for 3 toppings which I expected to get a decent amount of. There were barely any toppings. I really recommend that this Carvel go to any other Carvel and get trained on how to serve ice cream. I’m not sure how the owner was sold this business without proper training or maybe he is trying to save money like the other reviews say? I don’t know, but I’ve never been to a Carvel and left disappointed. Hopefully they can get a trainer in there or something and possibly get some hair nets if they aren’t going to shave/ tie their hair back properly.

This creation is called the mountain. Whipped cream Reeses butter cups and PB sauce on the bottom Chocolate chip cookie dough and then more PB sauce and Reeses on top. You'll thank me later

So much for a nice Labor Day treat. Time to call Carvel corporate! These guys cheap out on servings and give out melted ice cream. Won’t ever come back and I’ve been going to this Carvel for years. Shameful.