Cat Haven Veterinary Clinic

Reviews, get directions and contact details for Cat Haven Veterinary Clinic

Address: 829 38th St S , Birmingham 35222, AL, US

Phone: (205) 252-2287

State: AL

City: Birmingham

Zip Code: 35222

opening hours

Monday: 07:30-17:30
Tuesday: 07:30-17:30
Wednesday: 07:30-12:00
Thursday: 07:30-17:30
Friday: 07:30-17:30
Saturday: 09:00-12:00

Update Info

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Reviews

Dr. Henckell has taken great care of Sylvia! She provided excellent everyday care. She also did a great job removing a mast cell tumor.

I had my female cat fixed here and there were no issues with her surgery or healing. She came home and has been eating/urinating perfectly fine and is doing great!  I was a little skeptical as i walked in, since it is not a very professional office. However, they did do a wonderful job.  My only real complaint is the driveway. I scraped HARD nearly bottoming out at the bottom while leaving. It is unavoidable due to the steep angle of the driveway entrance. If you have a smaller car such as a camry, civic, sedan, etc;- i would highly suggest parking elsewhere! Thank you for taking care of my girl! I genuinely appreciate it.

Dr. Henkell and her staff are so caring, thorough and accommodating.  We’ve used them for years and really feel like they take a personal interest in keeping our cats healthy.

Definitely a Cat Place! I have mixed feelings. They're a little expensive compared to some, but they only see cats...so their knowledge, the environment, and their rapport with the feline persuasion is specialized and welcoming. No curious dogs in the waiting room with inattentive owners. No symphony of barking to freak out our cats...as if they weren't freaked enough. Where I'm mostly conflicted, though, is from an experience I had when I brought my cat in to have a tooth removed. They were supposed to call and tell me when to pick her up, but they never did. Finally I called myself, and they said, "Sure, come on in." When I got there, I was told my cat had stopped breathing from the anesthesia and almost died. The vet was able to save her life, for which I'm grateful, but I never quite understood why a tooth extraction turned out to be life threatening...or why they didn't call to let me know what was going on or, at the least, to come pick her up. I had to bring her back another day to get the tooth removed, and they promised to use a lighter anesthesia that worked just as well, which made me wonder why they didn't use that in the first place. The vet said it was very unusual for the anesthesia to have that effect, and it was quite a shock. Considering they only see cats, the fact this was so unexpected surprised me. So either they messed up somehow and endangered my cat's life or I have a highly unusual cat and they were skillful enough to save her. I haven't had to get any other types of procedures for her, so there's no real way of knowing. But I will say, they do seem to love their feline patients wholeheartedly, so I'm confident there was no negligence, and I would take her back again.

I used to work here when it was next to Zydeco.  If a Dr. Nora Grant is still involved in the practice, run the other way.  She gave a cat ringworm through her not cleaning after herself, and told a diabetic owner that they could stop insulin.  The cat crashed, and she milked the owners for thousands of dollars when it was clear it wouldn't survive.  She almost killed my own cat with chemotherapy - 1 day of treatment and my cat was almost dead.  And I worked there!  We had an idiot working there who tried to autoclave used plastic syringes - turning it into a plastic mess.  I had to hold the animals for x-rays, with no protection for my hands.  Funny, I now have severe hand arthritis, especially my thumbs.  I finally quit when the stress became too much.  I loved the cats and their owners, but knowing how bad the care was, I couldn't keep working there in good faith.  Oh, and I'm not a vet tech, yet I opened the clinic at 7:30am, and she didn't show up until 9am.  I had to do all ER care during that time.  I would drive up to open, and there would be clients with dying cats expecting me to save them.  I did my very best, but she should have been there.

A great place with great folks who truly love our feline family. They truly take care of all of us.

I chose this lovely vetnarian over others cus she showed she cared and not in it for the money. She cared for my 3 cats and took very good care of them. Her prices are reasonable and her work remarkable. My cats were NOT in any pain and was very mobile after surgery.  I was not able to go in due to COVID... but that's ok. Her staff was super friendly and professional.  Very kind office... Thank you..  from tge owner of  Fig n Fin. Rajah is next.

If you have a sick cat, this is the place to go.  Dr. Hasckell, the veterinarian, truly cares about her "patients".  Her examination rooms have a casual atmosphere where my little patient felt comfortable enough to wander around when he wasn't being examined.  Blood work was needed and done on site and very quickly.  I was given the results in a graph form that was easy to understand.  After going to several veterinarian clinics that felt like a animal factory, I am very happy to say I have found a great vet at Cat Haven.

Made my family feel like murderers when we asked about having our cat humanely put down. The doctor even loudly announced it in the waiting room further embarrassing us. We took our cat to another dear local vet who did a proper exam and told us the humane thing to do would be to put him to sleep and counciled us instead of judging us. It was an emotional, terrible experience that a little grace would have helped. My husband having aspergers doesn't communicate well at times and we hope that was the issue because we have only heard amazing things about this place. And as cat lovers we would love to support it. Pretty sure everyone may have had an off day. They did do an emergency procedure on another one of our cats upfront without payment and let her come home and trusted us to come back and pay. So fifty fifty great to feeling like a murderer

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