Reviews
The staff are great and care so much about the well-being of the dogs! My dog loves going there! I particularly wanted to shout out the wonderful work of the manager Sarah and another staff member yesterday that I witnessed as I picked my dog up. A community member had noticed two loose dogs in the area. They jumped right in to assist and ensure these dogs’ safety! They go above and beyond!
The groomer did a great job, and while she had to shave down some areas where the hair was matted, she blended it in well so the pup wouldn't look too freaky. Overall the groomer listened to what we wanted and delivered a great service! The building is nice and clean too, with ample street parking for an easy drop off and pick up.
I am very upset about the billing. I was encouraged to buy a package, 5 days for $200 being told that the billing was going to change. Then they said that they weren't taking dogs that didn't come at least once a week. I said I didn't want that and would just use up my package. I was taking her on Mondays once in a while. This afternoon, while my dog was there, they called me and told me I didn't have any more play times because twice I didn't show up without canceling. I didn't know I had a reservation because I hadn't gotten a notification in a while. I did cancel in the past when I got the notifications I feel cheated. I paid for two times I will not get. What do they get out of treating a customer like this?
My dog, Big Vinny, has blossomed since starting daycare at Central Bark Eastside. He’s a rescue, 130 lbs and was very afraid of people. Everyone is so kind to him, letting him adjust at his own pace. Now, when he walks into daycare, he turns into a joyful pup, running back and forth to the handlers. I never saw him express much emotion - other than fear - prior to going to CB Eastside. I’m so happy to see him carefree for a change. I am so appreciative to all of the staff for the love they show him. And, he’s exhausted when he comes home, which I am grateful for as well!
Everyone took such great care of our dog. They maintained perfect communication and really put our minds at ease! Highly recommend!
We have been super happy with Central Bark! They do a great job, are always friendly and reasonably priced.
Mixed experience here for grooming. First appt with Regina our golden retriever mix came back with just light trimming/cleanup. Second appt with Heather, our golden mix came back hacked. It was awful. She has naturally long, wispy fur, and when it's trimmed the wispy nature should be maintained, not chopped off to create a blunt edge. Instead, the groomer had gone over her entire body and hacked off all her beautiful wispy fur, creating choppy blunt edges everywhere. It was the WORST trim job I've ever seen. She chopped her up and gave her the same kind of trim you would give a dog that has more stout, thick fur. It will take months for her fur to grow back properly. And her ears were an abomination. It looked like the groomer just chopped it off in a straight line, no blending, etc. It looked like a preschooler got ahold of some scissors and went to town. Seriously disappointing esp considering what we paid for the service. We may go back for bathing/nails, but will avoid grooming/trimming. I would avoid if you have a dog with longer, wispier, finer typer of fur that requires blending because this groomer can only do blunt cuts and that dies NOT work on all types of dog fur.
This was our first time visiting Central Bark and boy were we disappointed. When we dropped our dog off for his appointment we thought it was only going to be an hour because that’s what it said during the registration process. We were flat out wrong. His appointment ending up taking 4 hours. Nobody that we met with when we dropped our dog off communicated this at any point. We also attempted to call back after an hour elapsed and nobody answered the phone which forced us to drive back to address the issue in-store. We also asked the groomer to cut our dog’s hair a particular way and even showed her a photo of what we wanted done. She did the exact opposite. This was a waste of money and totally disappointing experience.
What a warm reception will you received. It's a great care of our pet. They were flexible when I was meeting time for drop off and pick up. The store is impeccable and they offer so many doggy grooming and other products. The location is tucked away with street parking so easy to transport the dog. Great business. We love it!