Century 21 Northwest Realty

The level of professionalism combined with attention to detail make C-21 such a great company to work with. Their motto of SERVE FIRST is always on full display when whenever we interact with them. If I could give them 10 stars, I would. Their Rental Dept is above & beyond along with every Agent I have delt with. I highly recommend using this company.

Using a property management company really saved us a lot of bandwidth and worry living out of state. Special shout out to Emily C. who extremely responsive, organized, and easy to work with. Having a trusted property manager who communicated with us promptly and effectively made the world of difference. She is seriously the best.

Here are some photos of the condition of the property when we moved out. Notice how clean the property is, also notice the photo of the blinds that came with the place. And how they are old and tapped. They are currently trying to keep 100% of our service deposit, because they needed to clean the home, and fix the blinds the ones that are taped together on their last life. I have other photos of when we moved in, and the place was dirty. Toilets where dirty, dust everywhere, broke. Saw blade sitting in the shower. Next they are trying to charge us for having to move the fridge out of the house that we left…..it was their fridge in the property when we rented it We also had issue the entire time we rented from them. Water softener broke down day 2. Never fixed I moved from out of state, and the place was very dirty when we moved in. Items that they are trying to charge us for damage, where damaged and old when we took over the place. We documented it so we are good.

Century 21 just wants your money. They seem friendly and nice... until the owner wants to sell the house you are renting and then the company tries to charge you thousands to get the home ready for sell.... NO THANK YOU. If you are renting, please make sure you are well informed before getting into contracts with these people.

Angela was a dream to work with. Her professionalism and drive to help us achieve our goals in the sale were outstanding. She went above and beyond and was in constant communication throughout the entire process. Thank you Angela!

Beverly Poulos is amazing! She was our property manager when we rented. She was most helpful. Couldn’t have asked for a better manager!

My advice to anyone who rents homes managed by Century 21 Northwest: Do not bother wasting time or $$ cleaning homes upon moveout. They will not return any of your deposit! We were in 5974 W Calle Lejos for only 12 months. Upon move out I paid for a professional cleaning, had the landscaping done and got the carpets cleaned by Stanley Steamer. I did these things in an attempt to get some of my $2400 deposit back. We did the move out inspection with Donna Juslin she was not happy with the cleaning, even though it was cleaner than when I moved in. Donna assured me they would be fair and not nickel & dime us. Donna then advised they would be charging for an additional cleaning. Ok fine at least I will get some $$ back, nope. They charged me to replace blinds that were trash when we moved in. They charged me $750 for a paint touch up. We were there for 1 year only, home may have needed a paint job but not because of damage we caused. They charged me to replace carpet even though carpet was worn when we moved in. They charged me $110 for a missing oven knob. Pack of 4 knobs cost about $30 at Home Depot. I disputed all of these things in writing. I was advised to give them 30 days to review. After 30 days went by, I followed up again, but Century 21 NW is not professional enough to even respond. The last review for this home 1 year ago they did the exact same thing to previous tenant, this seems to be their practice. In 2021 the water heater broke. We were without hot water for 10 days while they searched for a replacement part. It's not fun bathing your children with buckets of water heated on the stove. I asked if they would compensate and reduce our rent for time home did not have basic need hot water but was denied and had to pay full rent. I have rented with several property management companies and received partial deposits back for homes left in worse conditions. I would not have paid for anything if I knew this is how they operate. They don't even say congratulations when you buy a home and no longer have to rent. They increased the rent from $2500 to $2800, are they not aware times are tough for a lot of people? Stay away from this company if you can. Wish I could give 0 stars!

Just closed on a house today! Coltun and Logun are awesome! They were so patient, gave us their opinion and were so helpful overall! They connected us with our lender Kim and she was just as awesome! We appreciate all your hard work and will forever be thankful. - Highly recommend getting help from these three!

I have been completely impressed by the exceptional service provided by the entire team at Century 21 Northwest. From the first meeting at our home to having the tenant move in which happened quickly has all been a breeze for my wife and I. We are first time home renters and were anxious and ignorant about the whole experience. We have not had to lift a finger, the service truly is hands-off and effortless and has been well over a half a year now. Without hesitation, I would recommend this exceptional service to anyone considering renting their home. The fact that you never meet the tenant and all transactions are arms length allows you as the owner to consider this a business and keeps your time available to you for other matters. My thanks to John Crow and his entire team they are all great to work with indeed...you have assembled a superb team and your pride in your business and team certainly shows in the way you manage your operations. Signed, a very satisfied client.

I would like to comment on Century 21. I have been with them since 1999, I own a rental. The service has always been very good. Recently, my renter of 12 years moved out and I had to remodel my property. I have to say a rude awakening for me. However, my property manager Trisha C. was amazing, she made my experience, while stressful, seem better. She handled every single detail without a struggle. Rented my house in a single weekend, now she has done it again! Every little repair order, every little this and that. It's my pleasure to work with Trisha and commend her for her attention to detail, patience and knowledge, she is an asset to this company. I appreciate the consistency of the staff, their prompt service and considerations they have given me. Thank you.