Charles Schwab

Terrible! I made appointment to deposit money from a small inheritance and agent had left for personal business! I called multiple times and received voicemail that he would be out of office through August 4 ! The problem was it was September! I called and left my number to branch manager Mr.Rivera and I never received a return call! Boston office is a joke! Only reason I chose Schwab is I was a TD Ameritrade customer! The advisor Called and left a message that I missed an appointment the previous day! Problem was the email address that was used I never received an appointment from that address! He lied and never sent me an appointment! His message was he would be on a sabbatical for a month! I’m 65 and need an adult not the children that work for Schwab

This branch is great. Wonderful customer service and great people. Just one point of clarification, this is not a bank branch. Checks brought here must be deposited into a brokerage account.

Very helpful and knowledgeable staff.

Fantastic bank. Best customer service.

never respond for appointment