Charlotte Russe

Very classic looking ladies fashions. Nice store.
5 8 years ago (02-03-2017)

I went into this store on a Friday, tried on a dress I actually really loved but had to leave (my toddler needed to use the restroom, and there was NO waiting!). I rethought going back for it, but decided I probably didn't need it. Two days later, I was devastated about not purchasing it. I went to a Charlotte Russe in Las Vegas, and they didn't have "the dress". When I made my way back to this store, in Henderson, the limited stock on the dress I wanted, was gone. So, you may ask, "Why 5 stars?" Customer service is why! One associate shined like the shooting star she really was!! She called 2 other stores looking for the dress I wanted, and found one in Summerlin!!! I was ecstatic! She asked me if I wanted them to hold it, and then had them put my name on it (because of course I said, "Yes!"). Not only did she go out of her way to make my day, but whilst on hold making the second call to another store for me, she also opened another register to help a growing line (though still considerably short) of other guests. I would name her on here, but I didn't get her consent. But she was FANTASTICAL!!!! I'll always look at going back to a place where, even if they didn't have what I was looking for at that particular moment in time, had the customer service to still provide help to finding what I wanted!!!❤️
5 9 years ago (24-03-2016)

You want to know what really chaps my ass, is that the workers here are VERY VERY rude and unhelpful, i go in to help my sister to go find a dress and when it was time to try it on the lady was very hesitant about me going in there. Also we both have lots and lots of bags, and she says to leave my bag outside like i am going to spend all this money at all these other stores in the mall and i'm going to steal this one little $20 dress. Like come one lady don't be ridiculous.
1 9 years ago (09-04-2016)

Great sales
4 8 years ago (17-10-2016)